Summary
Overview
Work History
Education
Skills
Instagram
Personal Information
Languages
Websites
Timeline
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Sarath Prakash

Sarath Prakash

Ernakulam

Summary

Reliable Technician with undeniable troubleshooting, customer service and analytics abilities coupled with more than 5 years of experience. Proficient in manual and diagnostic tool operations. Punctual and friendly individual possessing excellent manual dexterity and superb hand-eye coordination.

Overview

5
5
years of professional experience

Work History

PERSONAL SERVICE TECHNICIAN

VOLVO
Ernakulam
08.2023 - Current
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Replaced defective components or parts as needed.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
  • Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
  • Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Disassembled and repaired damaged sections and fabricated replacements.
  • Inspected and validated repairs before delivery.

Warranty Manager

JEEP
Kottayam
01.2023 - 06.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Analyzed customer feedback to identify potential product defects or service issues.
  • Provided technical support to customers regarding product warranties.
  • Coordinated with internal departments such as sales, marketing, finance, legal, and engineering on matters relating to warranties.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Reviewed completed work to verify consistency, quality and conformance.

Service Technician

Ford Motor Company
kottayam
03.2019 - 12.2022
  • My task is to service or repair the problems of a vehicle as mentioned by my supervisor to me
  • And have to complete the vehicle before the delivery time
  • My responsibilities include full vehicle inspection, looks for any kind of paint damage or sound, working all lights, any kind of abnormal noise from the engine room, go through customer complaints as mentioned in RO, inspect the vehicle fully for any additional faults or damage and if any then inform to my supervisor so that he could inform to the service advisor.
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.

Education

AUTOMOBILE ENGINEERING - Automotive Mechanics

INDIRA GANDHI POLYTECHNIC COLLEGE
KOTHAMANGALAM, ERNAKULAM
04-2019

MECHANIC MOTOR VEHICLE - Automotive Engineering

ST MARRYS PVT ITI
KOTTYAM
07-2015

High School Diploma -

GOVT BOYS HS SCHOOL
DABRA, GWALIOR
05-2015

High School Diploma -

BHARAT MATA CONVENT SENIOR SEC SCHOOL
GANJ BASODA, VIDISHA
05-2013

Skills

  • AutoCAD Mechanical
  • Microsoft Office
  • Microsoft Word
  • Social Media
  • LinkedIn
  • Instagram
  • Outlook

Instagram

https://www.instagram.com/auto__geek/

Personal Information

  • Date of Birth: 15/12/1996
  • Gender: Male
  • Nationality: Indian

Languages

Malayalam, Hindi, A1, English, C2

Websites

Timeline

PERSONAL SERVICE TECHNICIAN

VOLVO
08.2023 - Current

Warranty Manager

JEEP
01.2023 - 06.2024

Service Technician

Ford Motor Company
03.2019 - 12.2022

AUTOMOBILE ENGINEERING - Automotive Mechanics

INDIRA GANDHI POLYTECHNIC COLLEGE

MECHANIC MOTOR VEHICLE - Automotive Engineering

ST MARRYS PVT ITI

High School Diploma -

GOVT BOYS HS SCHOOL

High School Diploma -

BHARAT MATA CONVENT SENIOR SEC SCHOOL

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Sarath Prakash