Summary
Overview
Work History
Education
Skills
Awards
Projects
Timeline
AccountManager

Saravana vijay

Chennai

Summary

5 years Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.

Overview

7
7
years of professional experience

Work History

Team Lead

Amazon
04.2019 - 08.2024
  • Lead a 40+ Member Operations team on competitor price monitoring for Amazon.mx and Amazon.ca (Mexico and Canada) driving 3000USD cost reduction per quarter through NVA reduction, and Provided the team with various improvements which helped in the betterment of the process
  • Responsible for creating WBR and YBR reports and projecting to stakeholders and senior management on performance of the Team
  • Communicated with Stakeholders, including technical teams and management personnel to provide timely status updates on progress of the deliverables owned
  • Central Lead for critical sale events like T5 Sale, Boxing day sale and Christmas sale to draw up the operational plan and reduce customer volume transaction reconciliation operations (2million data points) for Amazon's NA division
  • Data collection on the prices of the competitor for the business, industrial and scientific supplies and presenting it in a comparable form as against the pricing of amazon for the pricing unit to decide and re-price the product as necessary

Process Associate

Cognizant
11.2017 - 08.2018
  • Resolving High priority business tickets
  • Stakeholder management on process related queries, providing end to end solutions related to pricing issues
  • Playing a critical role in on boarding 3rd party sellers pricing management under Retail pricing
  • Created a backbone.js-like framework for the Captions editor

Education

Master of Business Administartion - Operational management

Pondicherry University
01.2022

Bachelor of Computer Application - Computer Applications

Madras University
01.2017

Skills

  • Data Analysis and interpretation
  • Problem solving
  • Stakeholder collaboration
  • Process optimization
  • Project Management
  • Team Management
  • Analytical Skills
  • Daily workflow improvement
  • Customer Relationship Management
  • Business Analysis

Awards

  • Reward & Recognition (R&R) for outstanding performance in the month of December 2020, November 2021 and September 2023
  • Exceeded in the expected productivity and accuracy.
  • 100% timely achievement on assigned projects.
  • Have given consistent process improvements apart from day to day scheduled target.
  • Successful mentoring and training conducted for new joiners regarding the process.

Projects

Amazon Exclusive Bridge dashboard, The creation of the Amazon Exclusive Bridge dashboard helped to identify the needs of Leader, define the key performance indicators, and develop a dashboard that provides valuable insights into product performance. The use of this Sight allowed to create a simple and intuitive interface that sellers could easily use to interact with their data., The dashboard's positive impact on Leader and Amazon, increasing Team satisfaction and generating additional Metric coverage.

Timeline

Team Lead

Amazon
04.2019 - 08.2024

Process Associate

Cognizant
11.2017 - 08.2018

Bachelor of Computer Application - Computer Applications

Madras University

Master of Business Administartion - Operational management

Pondicherry University

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