SARAVANADHAS V.R.
Palakkad
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
Work History
Regional Manager
Ashlyn Chemunnoor Instruments Pvt Ltd
Thrissur,Kerala
10.2018 - Current
- Created and maintained relationships with key customers in the region.
- Expanded business, developed revenue and managed market gains.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Business Development Manager
M/s. BARTECH SYSTEMS
Palakkad, Kerala
05.2018 - 10.2018
- Negotiated contracts with vendors for goods and services at competitive prices.
- Developed and implemented strategic plans to achieve company objectives.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Conducted market research and analysis to identify new business opportunities.
- Participated in weekly meetings with executive leadership team members to discuss progress toward goals.
- Maintained a database of existing customers and prospective leads.
- Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
- Researched target markets to understand the needs of current and potential customers.
SALES ENGINEER
M/s. Al Mufeed Information Technology, M/s. Next Generation Technology
Bahrain
11.2015 - 02.2018
- Provided technical guidance during the installation process at customer sites.
- Analyzed customer requirements and identified solutions that best fit their business objectives.
- Analyzed market trends and competitor products to inform sales strategies and product development.
ADMIN ASSISTANT /SALES
M/s. Quality Metal Products
Bangalore
08.2013 - 06.2015
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained inventory of office supplies and placed orders when necessary.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
TIME KEEPER (ADMIN STAFF)
M/s. SMS Wll / Taha Intl.
Riffa
11.2009 - 03.2013
- Managed payroll for temporary, hourly and salaried employees.
- Performed daily timekeeping activities, such as tracking employee attendance, overtime hours and vacation days.
- Scheduled workforce to the site as per the clients requirement
CUSTOMER SALES SPECIALIST
M/s. EUREKA FORBES
Ernakulam
01.2008 - 10.2009
- Participated in team meetings to discuss goals, objectives and strategies for meeting them.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
APPRENTICE TRAINEE
M/s. United Breweries Limited
11.2006 - 11.2007
Education
BBA - Business Administration
Sikkim Manipal University
Sikkim12-2018
Graduate Diploma - Information Technology
CADD CENTRE
01.2008
FITTER -
Industrial Training Institute (I.T.I). Malampuzha
Palakkad, Kerala, India01.2006
PLUS TWO -
Board of Examination
Kerala, India01.2004
Skill Development Course - Jewel Appraisal
National Institute For Training
CoimbatoreSkills
- Positive attitude
- GeM Tender Creation and Participations
- Shift scheduling
- Client relationship building
- Industry expertise
- Product development
- Team leadership
- Customer service
- Employee training
- Data analysis
- Sales forecasting
- Human resource management
- Business recordkeeping
- Staff training
- Technology proficiency
- Customer relations
- Problem resolution
- Sales and marketing strategies
- Customer relationship management
- Market analysis
- Business development
Languages
- Malayalam
- Tamil
- English
- Hindi
- Kannada
Hobbies and Interests
- Sports & Games
- Cricket
- Football
- Chess
Disclaimer
I hereby state that all the information and particulars given in the application are true and correct to the best of my knowledge and belief.
Professional Development
PLUS TWO, Board of Examination, Kerala, India, 2002 - 2004, FITTER Course, Industrial Training Institute (I.T.I). Malampuzha, Palakkad, Kerala, 2004 - 2006, AUTOCAD, CADD CENTRE, 2008, BBA, Sikkim Manipal University (Distance Education), Pursuing Jewel appraisal course from National Institute for Training and Development
Personal Information
- Age: 38
- Passport Number: R8315777
- Date of Birth: 07/25/86
- Nationality: Indian
- Driving License: Light Motor Vehicle (Indian), Light Motor Vehicle (Bahrain-Expired on 2022)
- Marital Status: Married
Languages
Malayalam
First Language
Tamil
Advanced
C1
English
Intermediate
B1
Hindi
Advanced
C1
Kannada
Beginner
A1
Timeline
Regional Manager
Ashlyn Chemunnoor Instruments Pvt Ltd
10.2018 - Current
Business Development Manager
M/s. BARTECH SYSTEMS
05.2018 - 10.2018
SALES ENGINEER
M/s. Al Mufeed Information Technology, M/s. Next Generation Technology
11.2015 - 02.2018
ADMIN ASSISTANT /SALES
M/s. Quality Metal Products
08.2013 - 06.2015
TIME KEEPER (ADMIN STAFF)
M/s. SMS Wll / Taha Intl.
11.2009 - 03.2013
CUSTOMER SALES SPECIALIST
M/s. EUREKA FORBES
01.2008 - 10.2009
APPRENTICE TRAINEE
M/s. United Breweries Limited
11.2006 - 11.2007
BBA - Business Administration
Sikkim Manipal University
Graduate Diploma - Information Technology
CADD CENTRE
FITTER -
Industrial Training Institute (I.T.I). Malampuzha
PLUS TWO -
Board of Examination
Skill Development Course - Jewel Appraisal
National Institute For Training