Helpful Quality Analyst committed to implementing long-term quality strategies in Hospitality industry. Offering 7+ years of experience in assessing QA performance, designing quality regulations and performing back-end testing. Proficient in UI Automation - Selenium Web driver with Java and Rest Assured API testing. Knowledgeable in Agile methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior Quality Specialist
Bank Of America Continuum Pvt Ltd
09.2021 - Current
Improved product Quality by implementing rigorous testing protocols and identifying areas of improvement
Developed comprehensive quality manuals outlining company policies, producers, and expectations for all employees , ensuring consistent adherence to established guidelines.
Quality Analyst
Agilysys Technologies India Private Limited
12.2019 - 09.2021
Released InfoGenesis POS application in IOS, Android and windows platform
Product is targeted for hospitality sector providing Contactless guest facing experience for customer
POS application is integrated with Property management system, Payments system providing End to End solution
Performed API testing using POSTMAN
Performed Functional testing on all OS platforms
Performed mobile testing
Performed database testing on MySQL server
Performed payment testing on various gateways (Freedom Pay, Shift4, Elavon, 3C)
Worked on integration testing with other hospitality products
Prepared regression suite cases using selenium web driver
Worked in Selenoid and TestNG frameworks
Worked on Escalations support for customers and delivered hotfixes on time
Involved in meetings with business analyst regarding enhancement features
Helped technical writing team on release process of product.
Test Engineer
Larsen & Toubro InfoTech Limited
12.2016 - 12.2019
Worked on Salesforce web application testing
Project followed agile methodology
Sprint comprises 2 weeks Attending Scrum and defect triage calls for daily interaction with onsite coordinator to discuss issues and status
Defect logging, Tracking and Reporting and Retesting upon resolution using JIRA
Involved in preparing Test script, executing test cases in QC tool and daily status reporting
Rewarded with pat on back award for best performer in this project.
Education
Technology -
SRM Valliammai Engineering College
05.2016
Skills
Core JAVA
Agile methodologies
Core JAVA
Web application- Functional ,Regression, Integration, System testing