Saravanan J

• 18+ years in IT project management (PMP®, CSM®, ICP-ACC, Google PM)
• Expert in Agile/Scrum, end-to-end lifecycle, and stakeholder management
• Led large-scale projects (digital transformation, cloud, data engineering)
• Skilled in risk management, resource allocation, and team leadership
• Project Focus: Digital transformation
• Key Initiatives: Cloud migration, data engineering enhancements
• Coordination: Cross-departmental alignment
• Management: Business and technical team collaboration
• Resource Handling: Efficient resource allocation and risk management
• Outcome: Seamless cloud transition, improved data accessibility, and enhanced business operations

• Certified Scrum Master (CSM), Scrum Alliance, 09/01/23
• Google Project Management Certificate, Coursera, 09/01/23
• Project Management Professional (PMP), Project Management Institute (PMI), 09/01/24
• ICP-ACC (Agile Coach), ICAgile, 10/01/24

• Outstanding Team Collaboration, IQVIA, 01/01/24, Recognized for leading a team to successfully deploy MyCare V9 across 5 hospitals.
• Platinum Award, IQVIA, 05/01/20, Honored for exceptional contributions to the Electronic Health Solutions (EHS) project.

• Title: Associate Manager
• Date of Birth: 05/19/84
• Gender: Male
• Nationality: Indian

• MyCare V9 is a PAS and RCM product.
• Successfully implemented in Jordan's MOH and RMS (military hospitals).
• Integrated with multiple systems: VistA, HIA Insurance, CSPD, SAP, Clinical system via HL7.

QUANTIFIABLE RESPONSIBILITIES

• Managed two Electronic Health Solutions projects in Jordan for MyCare.
• Oversaw budgets exceeding 500M, ensuring timely delivery.
• Led a 15-member cross-functional team, improving efficiency by 15%.
• Implemented Agile methodologies with JIRA.
• Collaborated with BA, Infrastructure, QA, and Technical Architecture stakeholders.
• Provided weekly status reports, reducing project risks by 20%.
• Deployed MyCare V9 in 12 hospitals (10 MOH + 2 Military).
• Served 7,000+ patients daily, integrating with 3+ external systems (VistA, HIA Insurance, SAP, HL7).
• Took full ownership of Project Manager role, adhering to Project Delivery Framework (PDF).
• Managed remote projects during COVID-19 pandemic.
• Led Service, Change, and Project Management, resolving technical issues.
• Optimized team performance and facilitated skill development.
• Ensured compliance, managed escalations, and chaired review meetings.
• Acted as a consultant, training peers and developing handbooks.

• Led the implementation of MyCare 9.0 at Al-Rashid Hospital, a specialized Psychiatry and Addiction center in Jordan.
• Customized the system to align with the hospital's unique workflow requirements.
• Integrated the system with the clinical platform using HL7 messaging.
• Ensured seamless revenue posting through SAP integration.
• Executed comprehensive data migration from the hospital's legacy system.
• Ensured a smooth transition with minimal disruption to hospital operations.

QUANTIFIABLE RESPONSIBILITIES

• Managed a project budget of 10 million, ensuring cost-effective implementation with no overruns.
• Successfully integrated with the clinical system using 50+ HL7 message types for seamless interoperability.
• Improved revenue workflows, reducing billing discrepancies by 30%.
• Migrated over 5 years of patient records from the legacy system, ensuring 100% data accuracy.
• Delivered the project within 12 months, meeting the planned timeline.
• Trained 100+ hospital staff, including doctors, nurses, and administrative personnel.

• End-to-end Healthcare Information System developed by IQVIA.
• Includes various modules such as:
• PAS (Patient Administration System) Doctor Management, Pharmacy, Inventory.
• Revenue Cycle Management (RCM) Electronic Medical Records (EMR)

QUANTIFIABLE RESPONSIBILITIES

• New project with a product successfully implemented for 25+ clients across Asia.
• Responsible for migration and followed by operationalizing the process along with CR management.

Roles and other Project contributions

• Streamline the ad hoc Change Request (CR) process using a Change Control Board (CCB).
• Introduce Agile methodologies to improve transparency, communication, and collaboration.
• Chair review meetings with client leadership, program manager, and sponsors to assess project status and share action points.
• Ensure timely completion of action items within set deadlines.
• Train peers on best practices, develop handbooks, and create process flows.
• Conduct tailored training sessions to meet client-specific needs, acting as a consultant throughout the process.

• Instrumental in delivery of three products: Gradebook, PlusPortals, and Admissions for Rediker Software.
• Served as a Technical Scrum Master, facilitating all Scrum ceremonies.
• Actively participated in product backlog refinement and contributed to technical discussions, planning.
• Responsible for 10 Azure VMs, supporting databases for 1,200+ schools.

Roles   and other Project contributions

• Led database management activities for the module.
• Delivered sprint releases consistently on time with exceptional quality.
• Coordinated ad hoc meetings with external stakeholders to address project needs and align expectations.
• Maintained a well-structured project document & streamlined communication.