SARAVANAN MC

Company Overview: A subsidiary of Vinstar Engineering Services (HQ Singapore), the company operates in consulting for architecture, engineering, and design within the mechanical, oil, and gas industries in South East Asia

• Increase operational efficiency by analyzing business processes and identifying improvement opportunities.
• Review and set key performance indicators (KPIs) to align with organizational goals.
• Map and optimize process and technology/data flows for streamlined operations.
• Collaborate with cross-functional teams to implement lean/Kaizen practices.
• Identify opportunities to reduce timelines within business processes.

Company Overview: A leading automotive technology firm focused on technology solutions and advancements in the automotive sector

Vision and Strategy Alignment

• Collaborate with domain leaders, management, and business teams to define the product vision, ensuring CAPEX/OPEX budgets are aligned, and identify opportunities for cost savings.
• Develop and manage a phased product roadmap with clear milestones and MVP releases, ensuring alignment with business goals and strategic priorities.
• Conceptualize digital solutions to solve complex business problems, ensuring alignment with the identified business needs.
• Translate high-level product strategies into detailed, actionable user stories and features for development teams.

Stakeholder Collaboration

• Engage with business product owners and key users to refine product requirements, addressing pain points and aligning the product vision.
• Provide UI/UX inputs to ensure designs are intuitive, user-friendly, and meet customer expectations.
• Ensure cross-team alignment, addressing gaps and coordinating with upstream and downstream systems to ensure integrated releases.

Product Development and Lifecycle Management

• Manage the entire product lifecycle, from ideation to implementation and optimization, ensuring all phases are executed smoothly.
• Lead cross-functional teams, fostering collaboration and mentoring for productivity and quality.
• Allocate sprint buffers to address unplanned business needs such as regulatory compliance, integration issues, or urgent fixes.
• Lead research and prototyping of innovative technologies, ensuring they align with business goals and enhance product features.

Monitoring, Optimization, and Performance

• Use the HEART (Happiness, Engagement, Adoption, Retention, Task Success) framework to track and measure product performance, ensuring it meets corporate goals.
• Leverage monitoring tools to analyze product performance, infrastructure health, and user experience metrics for optimization.
• Continuously optimize product performance based on monitoring insights, and translate findings into technical user stories.
• Intermediate technical background with an understanding of cloud-native technologies, developer tools (Java-related), A/B testing, CI/CD pipelines,runtime concepts, and data analytics & database management.

Risk Management and Compliance

• Proactively identify risks and create mitigation strategies to address integration, system performance, or operational challenges.
• Ensure product developments align with regulatory requirements and compliance standards, minimizing legal or operational risks.
• Develop troubleshooting guides and FAQs to support post-release customer engagement, ensuring smooth transitions.

Key Responsibilities & Skills as Senior Business Analyst

1. Business Requirements Gathering & Documentation

Lead the end-to-end requirements gathering process by collaborating with business stakeholders to defining clear, actionable requirements. Applying frameworks like SMART (Specific, Measurable, Achievable, Relevant, and Time-bound) ensures that requirements are well-defined and measurable.

Key Skills & Tools:

SMART Framework for creating clear and actionable requirements.

Techniques: Stakeholder Mapping, Use Case Development, Interviewing Techniques.

Tools: HP Quality Centre, Jira, Confluence, Microsoft Excel.

2. Process Improvement & Solution Design

Map business processes using BPMN (Business Process Model and Notation) and recommend solutions to optimize workflows. Implement automation solutions to streamline processes, improve efficiency, and reduce manual tasks. Utilize frameworks like Lean Six Sigma to identify waste and drive operational excellence.

Key Skills & Tools:

BPMN for process mapping and improvement.

Lean Six Sigma for process optimization.

Tools: Visio, Tableau, BPM Software, Spotfire).

3. Agile & Project Management

Manage the product backlog, ensuring alignment with the business goals. Work with development teams to prioritize and define user stories using Waterfall/Agile methodologies like Scrum and Kanban. Ensure iterative delivery, continual feedback, and alignment with the product vision throughout the project lifecycle.

Key Skills & Tools:

Agile Frameworks: Scrum, Kanban, Scrum of Scrums for managing multiple teams.

Project Management: Backlog Grooming, Sprint Planning, Iteration Reviews.

Tools: HP Quality Centre, Jira, Asana, Trello.

4. Risk Management & Change Control

Proactively identify and assess risks related to requirements, technical constraints, and project scope. Implement risk management frameworks such as FMEA (Failure Mode and Effects Analysis) to quantify and mitigate risks. Manage changes to scope and requirements effectively, ensuring that any changes align with business priorities.

Key Skills & Tools:

FMEA for risk assessment and management.

Tools: Microsoft Project, Jira, Confluence.

5. Cross-Functional Collaboration & Stakeholder Management

Act as a bridge between business stakeholders, development teams, and external vendors to ensure effective communication and alignment. Facilitate requirements workshops, help manage expectations, and ensure continuous stakeholder involvement through regular updates and demos.

Key Skills & Tools:

Stakeholder Engagement: RACI Matrix, User Story Mapping, Workshops.

Collaboration: Servant Leadership, Influence without Authority.

Tools: Microsoft Teams, Slack, Jabber

6. Data-Driven Decision Making

Use data analysis and visualization tools to support decision-making and track the success of implemented solutions. Develop dashboards and KPIs to measure the impact of product features and business process changes. Use data to refine requirements and prioritize features based on business value.

Key Skills & Tools:

Data Analysis: Leverage SQL, Tableau, & Power BI for data-driven insights.

KPIs and Metrics: Use SMART KPIs to measure success.

Tools: SQL, Tableau, Power BI, Excel.

7. User-Centric Design & Testing

Apply Design Thinking principles to empathize with users, define their pain points, and ideate solutions. You will ensure that user stories are translated into technical specifications and validated through Shift-Left Testing to address issues early in the development cycle.

Key Skills & Tools:

Design Thinking: User personas, journey maps, and prototyping.

Testing: Functional Testing, Shift-Left Testing for early validation.

Tools: HP Quality Centre, Jira, UserTesting.

Company Overview: A provider of engineering services with a focus on market expansion and operational efficiency

• Led efforts to understand customer needs, develop features, and enhance market footprint through effective product and service solutions
• Build a deep understanding of customer needs and leverage those insights to champion features that will solve key problems and work to develop an understanding of the key services needed by customers in customer operation space
• Work cross-functionally with engineering, design, operations to execute to transform user requirements into actionable product/service specifications
• Serve as an internal subject matter expert on product space and work with marketing, partnerships team, customer success, and sales teams to define product/service positioning
• Track record in optimizing enhancing customer journeys in research for enablement of services that needed for business, through data-driven approach to improving (CRM) and driving business growth
• Increased sales ROI 6% FY-2016
• A provider of engineering services with a focus on market expansion and operational efficiency

• Company Overview: A global leader in electronic manufacturing services, focusing on analytics and operational excellence
• Performed extensive data analysis, BPM to influence business outcomes positively and enhance overall operations
• Carrying out extensive analysis work of Internal data, external market data, effort data and find co-relations and patterns among variables (Plant, Operations & Sales)
• Support in input source for 'Action-oriented' analysis and recommendations to relevant stakeholders to influence business outcomes positively
• Work hands-on on different analytics tools (at-least few of them) like advanced excel, Tableau, MicroStrategy, Qlickview, SAP BO to carry out analytics and present visually
• Work hands-on data extraction by writing/managing SQL query to get back from database server and carry out analysis
• Hands-on experience in analytics work in EMS space (Inventory, SRM, Spend, Planning org.)
• Proficient in developing performance dashboards, implementing supplier managed inventory solutions, and utilizing ERP systems like Baan, SAP
• Skilled in data analysis, business process design, and data integration, with a strong ability to extract actionable insights and enhance overall business operations
• A global leader in electronic manufacturing services, focusing on analytics and operational excellence

• Company Overview: Specializes in ERP, WMS, and logistics technology solutions for diverse sectors
• Managed ERP implementations and supported data integration to ensure timely development and deployment of technology solutions
• Oversaw successful ERP implementation, including BRD creation and UAT support
• Collaborated with IT and hardware teams for system integration and deployment
• Analyzed business processes to develop and implement effective solutions
• Facilitated go-live and provided hypercare support, ensuring seamless system transitions
• Documented business issues, researched workflow procedures, and developed creative solutions
• Specializes in ERP, WMS, and logistics technology solutions for diverse sectors

• Company Overview: Provided technology and integration solutions across functions using SAP and other technologies
• Led process, delivery, and support for various technology integrations and enhancements
• Business Ops Associate-4 is team leader role responsible for deliver: design, delivery and supporting various integrations across all functions and various SAP and other technologies (roll out from legacy)
• Work with business and functional teams to translate requirements in appropriate solution, define and design technical architecture, breakdown the technical work package, estimate and develop plan for its delivery, develop, conduct appropriate quality reviews, test and document the solution as well as troubleshoot support incidents when needed
• Demonstrate technology on various integration platform and integration development space by leading efforts towards technology roadmap for integration area, bringing best in class development standards and practices by creating scalable, reusable, maintainable, secured integration solutions
• Will guide and mentor junior team members on end-to-end development process, functional knowledge and best practices
• Provided technology and integration solutions across functions using SAP and other technologies

• Developed and delivered technical solutions to meet business requirements, focusing on materials, finance, and sales data
• Started as Clipper, FoxPro, Visual Basic, Oracle Developer to build a DMS application that organization needs
• Later I am assigned to an implementation team to assist my capital client in implementing DMS software
• To work closely with the Solutions Architect, Business Heads (Management) and be tasked with suggesting solutions and analyzing Materials, Finance & Sales data for implementation
• DMS technical delivery and advisory work, designing and delivering capabilities to fulfill business requirements
• Working with all functions to determine solution fit, approaches and high-level designs and help respond to client requests
• Developing detailed solution designs from business requirements
• Shaping requirements both with our onshore team and directly with our clients to underpin effective, deliverable solutions
• Undertaking delivery work to build technical solutions