Saravanan Ramanathan
Chennai
Summary
Accomplished Global IT Leader in Infrastructure Delivery Leader with widespread working experience across US, Europe & India over 23 years. Expertise in Global Technology & Delivery using GenAI Transformation with hands-on experience in leading various Modernization, Delivery Excellence, Transformation in supporting businesses to innovate, ROI, transform & scale to succeed. Candidature offers unmatched skills of Business Growth Planning, Financial Expertise, Business Networking, Entrepreneurial Marketing & Branding, Strategic Thinking, Resilience and Leadership in Retail, Insurance & Banking domains
Overview
1
1
Certification
24
24
years of professional experience
Work History
Associate Vice President – Global Service Delivery Head, Infrastructure Services
GAVS Technologies
2018.03 - Current
- Managed ~100M USD as TCV for 5 years with over 250 team members globally
- Setting up new clients, Transformation (Cloud, Thin client provision, Security, Backup-Storage, Server, Database, Network and Infrastructure tools)
- Transitioned of entire Managed Services Engagements and governed globally
- SLA, OLA & Contractual obligation management & Value ad
- Customer Centricity - Customer Satisfaction Index / Metrics developed inhouse for CXOs, internal and customer Board of Directors
- Optimization & Profitability – License Optimization and Migration of DBs and other systems off from Enterprise Grid
- Collaboration - With COE, Marketing / Pre-Sales, & various other Delivery teams to create Solutions on new deals, Scoping for existing customers and prospects
- Vendor Management – On new proposals, Due Diligence, Solutions and support
- Governance - Lead and counsel client on governance by improve on SLA, performance; enhancing Operational stability, Excellence; contributing to cost Optimization
- Solution - Focused solution for customer using Digital transformation using AI & ML
- Digital Transformation: Driving operations & Solutions of IT Infrastructure across North America, Middle East & European Clients through innovation and best practices
- Oversee all technology operations (IT -infra, Infosec, Cloud consulting, designing the IT infra landscape, security hardening sites, Develop, implement and monitor a strategic, comprehensive enterprise information security and IT risk management program Work directly with the business units to facilitate risk assessment and risk management processes
- Govern Enterprise Security teams and collaborate across other infrastructure services.
- Propose Security, Storage and other Business solutions, POCs to pick the right tools and technologies.
- Improved Automation by 10-15% on Technology wise using AI & ML
- Administering Architecture & Solution - Infrastructure & Application space
- Managing Cloud and infrastructure components (server, storage, network, data, and applications) to deliver end-to-end Infrastructure architectures and designs.
- Migrating legacy systems (SQL server DBs) on to Azure cloud
- Steering IT Security and Governance framework including ISO standards
- Defining IT strategy & execution roadmap and short, mid & long-term business goals, objectives, and operating procedures related with governance, change, risk, value and compliance requirements
- Opportunities Identify & drive opportunities for utilizing appropriate IT solutions to improve services by reducing complexity and costs
- Leading IT Risk Management and managing audits; developing & maintaining an effective stakeholder network and collaborating with other teams to develop, align & and Enterprise IT initiatives
- Maintaining the quality, systems, processes and methodologies are followed for ensuring effective monitoring, control and support of service delivery
- Mobilizing program implementation teams including the identification, hiring and induction of appropriate personnel’s
Associate Director | Infrastructure Services & Cyber Security
AstraZeneca
2016.10 - 2020.01
- Service Delivery Management: Manage Cloud Infrastructure & Components (Server, Backup-storage, Database, Enterprise Security and Digital/Technology & Business Transformations) in deliver end-to-end services
- Strategic member of CBO (Cloud Business Office)
- Strategy & Solutions Define Strategies across Cloud – On-Prim, Private & Public cloud Management with potential $ savings in Millions and other technology & Business areas
- Opportunity Build and develop Whitespace analysis on Technical and Business front – Technical Debts & Business Management at Ease.
- Innovation - Ideation, incubation, implementation through Innovation
- Business Value propositions to improve Business efficiency across the board
- Operations Excellence of IT Infrastructure across the board.
- Define Technology Roadmap, Architecture solution on Technology including ROI
- Automation Identified & Improved Hyper Automation solution by ~30% reduction of Incidents/SRs using AI / ML & Analytics with YoY plan.
- Administering Architecture & Solution - Infrastructure & Application space
- Optimization Tools Consolidation Program & Optimization by cost benefit in Millions $
- Lead Customer facing Functions for improved and consistent results
- Technology Roadmap Defining IT strategy & execution roadmap short, mid & long-term Business goals, objectives, and operating procedures related with governance, change, risk, value and compliance requirements
- Govern and Forecast – Critical Projects & Major Incident Management using ITIL Framework
- Drive Ideation and Mentorship programs
- Review, Govern and consult Hybrid cloud and Hybrid Automation
Assistant Vice President | Global Technology Delivery & Digital Transformation with Integrated solution
Hexaware Technologies
2004.05 - 2016.10
- Lead IT Integration of Businesses & Transformation Integrated 4 different acquired companies to Hexaware IT. Saved ~$10 million of overall operating expenses (Tenant Consolidation, software true-up & license optimization)
- Business Planning & Integration Plan Strategies and optimize on Tools & Resource Consolidation & Optimization for over $10M across 4 mergers. Build and develop Whitespace analysis on Business & Technical front in Architect & Implementation using PRISMA Technology and consolidation of customer VPN tunnels
- Operations & Delivery Excellence Analyze Incidents periodically and ensure minimized production downtime using ELK & Tensai AI tools and various levers as Automation & Digitalization.
- Strategy & Technology Roadmap Vendor identification, technology and solutions on Roadmap
- Optimization Tools Consolidation Program & Optimization by cost benefit in Millions $
- Innovation - Ideation, incubation, implementation through Innovation and Upgraded data center with server virtualization, Network consolidation and storage consolidation
- Client Management Interact with major clients on Managed and T&M services on Account forming.
- Technology Roadmap Defining IT strategy & execution roadmap short, mid & long-term Business goals, objectives, and operating procedures related with governance, change, risk, value and compliance requirements
- Cyber Security Implemented a comprehensive cybersecurity plan including staff awareness and education
- Govern and Forecast Critical Projects & Major Incident Management using ITIL Framework
- Drive Ideation and Mentorship programs
Global Service Delivery Manager / Program Management & Head of Business Operations for a LOB (Mattel Inc, CA, US)
Wipro Ltd
2012.06 - 2016.03
Global Service Delivery Manager (Charming Shoppes Inc. PA, US)
Wipro Ltd
2011.12 - 2013.12
Migration Manager (Peoplesoft Tech Refresh for Ross Stores Inc - CA, US)
Wipro Ltd
2011.03 - 2011.12
Solution Architect (State Street – MA, US)
Wipro Ltd
2010.11 - 2011.03
Solution Architect (Washington Mutual – WA, US)
Wipro Ltd
2007.10 - 2009.11
Database Delivery Lead (TUI InfoTec AGI, Hannover, Germany)
Wipro Limited
2005.02 - 2007.10
Sr. Database Administrator Norwich Union (An Aviva Company)
Wipro Technologies
2004.12 - 2005.02
Database Administrator (British Telecom Plc., Brighton, UK)
Mahindra - British Telecom Ltd.
2002.09 - 2004.05
- Installed and Configured Oracle versions 9.x, 8.x, 7.x, on platforms like AIX-5L, 4.3.3 SUN Solaris-6,7,8, Intel Solaris
- Implemented of Oracle9i across IBM HACMP 4.5 and IBM P650
- Maintained more than 10 databases deployed across 8Unix servers, aggregating more than 4 Terabytes of data with more than 1000 users accessing concurrently
- Loaded 2D (Geo spatial) data into oracle database using FME Loader
Education
Masters - Project Management
George Washington University
US2018-01
Master - Computer Applications
Madras University
India2011-01
Master of Business Economics - undefined
Madras University
India2000-01
Skills
- Project Management
- Digital Solutions
- Cloud Technologies
- Data Center Management
- IT Architecture
- Information Security
- Support & Service Delivery
- Gen AI
- Automation
- Strategic Planning
- Solution Management
- Business Value Propositions
Certification
- Prince2 Practitioner, India, 05/17
- Cloud | Amazon Web Services – Solution Architect
- CISM (Certified Information Security Manager)
- ITIL V3
- Oracle, SQL Server, IBM, Sybase
- German Language certified (B2 - Mittelstufe), Germany
Timeline
Associate Vice President – Global Service Delivery Head, Infrastructure Services
GAVS Technologies
2018.03 - Current
Associate Director | Infrastructure Services & Cyber Security
AstraZeneca
2016.10 - 2020.01
Global Service Delivery Manager / Program Management & Head of Business Operations for a LOB (Mattel Inc, CA, US)
Wipro Ltd
2012.06 - 2016.03
Global Service Delivery Manager (Charming Shoppes Inc. PA, US)
Wipro Ltd
2011.12 - 2013.12
Migration Manager (Peoplesoft Tech Refresh for Ross Stores Inc - CA, US)
Wipro Ltd
2011.03 - 2011.12
Solution Architect (State Street – MA, US)
Wipro Ltd
2010.11 - 2011.03
Solution Architect (Washington Mutual – WA, US)
Wipro Ltd
2007.10 - 2009.11
Database Delivery Lead (TUI InfoTec AGI, Hannover, Germany)
Wipro Limited
2005.02 - 2007.10
Sr. Database Administrator Norwich Union (An Aviva Company)
Wipro Technologies
2004.12 - 2005.02
Assistant Vice President | Global Technology Delivery & Digital Transformation with Integrated solution
Hexaware Technologies
2004.05 - 2016.10
Database Administrator (British Telecom Plc., Brighton, UK)
Mahindra - British Telecom Ltd.
2002.09 - 2004.05
Master of Business Economics - undefined
Madras University
Master - Computer Applications
Madras University
Masters - Project Management
George Washington University