Saravanan S

• Led Data Readiness project, enabling implementation of strategic pricing tool for Integrated Deal Making. This involved devising web-based solution for data cleansing and monitoring progress, yielding significant global cost savings of 2.8 million (L2).
• Salesforce CRM - Supported in improving application efficacy through data analysis, implementing proactive measure for first time right and detective measure for continuous monitoring.
• Supported vital initiatives for various business, guaranteeing thorough data analysis, proactive measure, and rigorous quality benchmarks, while tracking advancement using user-friendly dashboards.
• Conducted training for 100+ users through Change management approach to achieve desired outcomes.
• Self-motivated, with strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Skilled at working independently and collaboratively in a team environment.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Managed time efficiently in order to complete all tasks within deadlines.

• Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
• Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
• Developed standard operating procedures and document workflows to drive current and future processes.
• Monitored and reported on process performance to verify compliance with established standards.
• Conducted training and applied change management to achieve desired outcomes.
• Implemented BOT to improve efficiency in operations.

Preparation of New Business Quotes for the HP products and get the products priced as per the requirement based on the requests from the front-end. Maintaining and sending reports, responding to the mails also having hand in quality check.

• Tool Used: SAP (SD) & SIEBELE (CRM).
• Given role as “First Time Right”.
• Engaging with Onshore team on regular basis.
• Maintaining US customers.