Cricket and listening to Music
Saravanan Sanjeevi
Sales Support, Business Analyst .
Chennai
Summary
A keen and enthusiastic self-motivated individual with good management skills, able to work on his own initiative as well as play a leading role in a group with lots of energy, able to adapt to new situation, flexible and always willing to learn.
Business professional with expertise in operations and team leadership, prepared for this role. Known for driving process improvements and fostering collaborative team environments. Reliable and adaptable with focus on achieving results through strategic planning and effective communication.
Overview
21
21
years of professional experience
12
12
years of post-secondary education
Work History
Senior Associate Manager – Sales Support
SAVEX TECHNOLOGIES PVT LTD
Chennai
01.2013 - Current
- Company Overview: Formerly known as Savex Computers LTD, Chennai
- Handling Sales Operations & Business Analytics for Samsung Mobiles Division - Tamilnadu
- Presented data-driven insights to executive leadership, informing critical business decisions for Business review
- Data analysis of Sales growth, sales trend, Daily, Weekly & Monthly reports
- Model wise sales Projection,Purchase & planning Management across branches
- Monthly target setting for Sales Team / Distributors & Dealers
- Warehouse coordination for stock in warding
- Demo Management & Audit on Demo Mobiles
- Authorization and Billing Process – B2B orders & demo handsets
- Reconciliation on Demo Handsets
- Scheme workings for dealers and channel partners
Assistant Manager – Sales Operations
VIDEOCON TELECOMMUNICATIONS LTD
Chennai
05.2009 - 01.2013
- Handled Operations & Business Analytics - Sales
- Data analysis of Sales growth , sales trend, Daily ,Weekly & Monthly reports, etc
- Channel Partner / Distributor / Retailer Payout workings
- Setting of “ Sales Target “ – zone wise, Cluster wise, Channel wise
- Preparing Presentations slides ( PPT ) for review meetings
- Handled Zonal MIS team of 7 Members ( support staffs )
- Frequent visit on Channel partner / Distributor / Market , for Audit on Stocks / basic infrastructure support etc
- Custodian of Channel partner / Distributors / retailers data base, agreements & Documents
- Handled New Distributor appointment Process & Code creation
- Handled Primary billing of stocks and “ Sales return” Process
- Coordination with SCM team on Purchase / Stocks & Marketing Materials etc ( SIM / RCV / POP)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Senior Executive - MIS & SCM Coordinator
SAMSUNG INDIA ELECTRONICS PVT LTD
Chennai
10.2008 - 04.2009
- Handled MIS Reports & Billing Process (Daily sales reports, MBO Vs Achievement, etc)
- Daily Forecasting of Materials & Allocation of material to plant
- Logistics Coordination for Overdue stocks & Inventory Management
- Daily Sales Analysis Vs Stocks requirement on MBO
- AR Collections – Dealers and Distributors
- Seasonality report & trend analysis of Material
- Sales Meet for Achieving the Forecast Vs RTF
Executive – MIS Executive
TATA TELESERVICES LIMITED
Chennai
09.2007 - 10.2008
- Handled MIS Reports & Data base management for Top corporate Customers of South Region (AP, TN, KL & KA)
- Daily Loading of Installation report, Activation SLA & TT – Complaints reports
- Monitoring CAF entry and Login process & reports
- Coordination with Network Team for smooth Installation of Wire line Activities
- Custodian of Purchase orders ,GRN entry for Wire line materials and stocks in SAP
- Maintained Mobile handsets & Wire line material stocks for TN Circle
- Responsible for Purchasing of New handsets based on Marketing plan
- Responsible for Stock & Materials movement from Ware house
- Responsible for Vendor Bills & claims of Wire line installation
MIS & Sales coordinator
KOUCHAN KNOWLEDGE CONVERGENCE Pvt ltd
07.2006 - 09.2007
- Company Overview: for Tata Teleservices
- Responsible for entire Chennai & TamilNadu Sales MIS reports
- Handled the escalated complaints from customer related to sales
- Synchronizing & coordinating with DST’s , Manpower Agencies, HR Department & Sales heads for recruiting & appointment of DST’s
- Responsible for monthly Attendance, Salary & Incentives for DST’s for Entire TN
- Responsible for monthly claims of DSA’s, Distributors & Retailers
- Taking care of Dispatching & couriering the marketing materials to DST’s, DSA’s, Distributors & Retailers by coordinating with Marketing department for TN circle
- Handling the Number Management team for TN Circle
- Organizing Training Session for Sales Team
- Coordinating with DSA’s, Distributors, Retailers ,finance, & Ware house for stock movements
- For Tata Teleservices
MIS & Sales Coordinator
CRUX MANAGEMENT SERVVICES Pvt ltd
Chennai
02.2005 - 07.2007
- Company Overview: for Tata Teleservices
- Responsible for entire Chennai & TamilNadu Sales MIS reports for Channel Franchisées
- Responsible for monthly claims of DSA’s
- Responsible for monthly Attendance, Salary & Incentives for Executives of franchisee of Entire TN
- Daily CAF & Cash Auditing , submitted by Franchisee’s
- Monthly Franchisee stock reconciliation
- Handled Customer complaints related to sales
- For Tata Teleservices
Customer Care – Executive
CRUX MANAGEMENT SERVVICES Pvt ltd
Chennai
03.2004 - 02.2005
- Company Overview: for Tata Teleservices
- Handled Pre Installation Refunds for TN Circle
- Manual Order cancellation in system, Forwarding the cancelled data to finance
- Coordinating with finance for refund cheques, & Name changes of Cheques
- Refund Cheques to be couriered to concern location throughout TN circle
- Handling Customer complaints related to Refund issues
- Database management of total Pre installation refunds of TN
- For Tata Teleservices
Education
MBA - Sales & Marketing
University of Madras
Chennai 05.2009 - 06.2011
Bachelor of Science - Mathematics
D G Vaishnav College
Chennai 01.1999 - 01.2002
High School Diploma -
Avichi Higher Secondary School
Chennai 06.1992 - 04.1999
Level 1 - French
Alliance Franchise of Madras
Chennai 05.2013 - 09.2013
Skills
Presentation Development Skills
Excel Data Analysis Skills
Team Handling
Sales Operations
Sales reporting
Decision-making
Adaptability and flexibility
Extra-Curricular Activities
Represented In Inter College Cricket Tournaments & also represented in Cricket Team of TATA TELESERVICES LTD in T20 tournaments against the telecom teams Captaining – Videocon Telecommunication’s Cricket Team Active Blood Donor for every 6 months Member of “DARTS“ – Rescue Team of TATA TELESERVICES LTD E committee member (Internal Organizing team for Cultural & activities) in Videocon Telecommunications Ltd
Computer Knowledge
- Honorous Diploma in Computer Application, CSC, Chennai
- MS-Office XP, Internet Concepts
Personal Information
- Passport Number: M0988546
- Father's Name: M.R.Sanjeevi
- Date of Birth: 08/25/81
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Achievements And Awards
- Star of the month, Departmental awards – 2 times (On rolls performance in TTSL)
- Best Sales support, awarded by Sales GM (Off Rolls – TTSL)
- Best Sales Support Trophy, Awarded by Sales GM during Launch (Videocon Mobiles)
Disclaimer
The above information furnished is correct to the best of my knowledge.
Interests
Timeline
Level 1 - French
Alliance Franchise of Madras
05.2013 - 09.2013
Senior Associate Manager – Sales Support
SAVEX TECHNOLOGIES PVT LTD
01.2013 - Current
Assistant Manager – Sales Operations
VIDEOCON TELECOMMUNICATIONS LTD
05.2009 - 01.2013
MBA - Sales & Marketing
University of Madras
05.2009 - 06.2011
Senior Executive - MIS & SCM Coordinator
SAMSUNG INDIA ELECTRONICS PVT LTD
10.2008 - 04.2009
Executive – MIS Executive
TATA TELESERVICES LIMITED
09.2007 - 10.2008
MIS & Sales coordinator
KOUCHAN KNOWLEDGE CONVERGENCE Pvt ltd
07.2006 - 09.2007
MIS & Sales Coordinator
CRUX MANAGEMENT SERVVICES Pvt ltd
02.2005 - 07.2007
Customer Care – Executive
CRUX MANAGEMENT SERVVICES Pvt ltd
03.2004 - 02.2005
Bachelor of Science - Mathematics
D G Vaishnav College
01.1999 - 01.2002
High School Diploma -
Avichi Higher Secondary School
06.1992 - 04.1999
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