Innovative Technical Project Leader with a strong background in product design and customer service. Skilled in facilitating design approvals and gathering customer requirements, ensuring successful project outcomes and enhanced product performance.
Overview
17
17
years of professional experience
Work History
Technical Project Leader – R&D
TENNECO AUTOMOTIVE INDIA PVT LTD
Hosur
01.2023 - Current
Single window contact between the customer and supplier for design, development, and application throughout the product lifecycle.
High-level customer SOR gathering and review: check for new requirements and/or new products for customers, specifications, and characteristics.
Review available customer lessons learned and benchmarking reports.
Design proposal creation for the new project kick-off.
Prepare and present technical presentations to customers.
Participate in the most important events of the project, such as design validation, parts build, off-tool, off-process build, customer visits, and audits.
Gather customer sign-off for design, drawings, special characteristics, and validation.
Review and generate VAVE ideas and implementation to achieve cost benefits and product performance improvements.
Supplier feasibility review for new development, verification, process, and product requirement signoff.
Deputy Manager – Customer Services (Metro’s)
WABTEC formally known as Faiveley Transport Rail Technologies India Ltd.
07.2012 - 01.2023
Warranty Support-
Support our Metro site in Testing & Commissioning, warranty Support for Lucknow Metro, Kochi Metro, Delhi Metro and Kolkata metro projects.
Planning the corrective maintenance of our products with all sites and close the issue and get it sign off by customer.
Planning retrofit activity with our customer and end customer to close without delay in execution.
Site Incharge – Responsible for avoiding the ZERO KM NCR’s and independently handling all three projects at customer end (Bangalore Metro, Kolkata Metro and Delhi RS10).
Attending Testing & commissioning failures and troubleshooting.
Attending Service failures (warranty failures) and troubleshooting as per customer job card.
Analyzing the failure of products, like Automatic passenger’s doors, HVAC, PANTOGRAPH, COUPLER, BRAKES units, BCE, AGTU, EVR & pneumatic valves and solving the issues along with engineering department.
Troubleshooting the problems in our products with help of software tools and giving feedback about the software techniques for fine-tuning the software.
Work instruction and troubleshooting manual preparing for all relevant activities/failures.
Analyzing the root cause for the problem occurred and reported by customer.
ACHIEVEMENTS Successfully developed the first prototype of passenger doors for MRVC train at Mumbai.
Successfully developed train level circuit & door operating system and executed the same in trail basis run for two doors system in MRVC trains (Mumbai).
Developed an integrated door operator and hanging device mechanism for low-cost door through 3D modeling in Pro-E.
Upgraded existing coupler test rig from 60 tons to 150 tons and updated electrical and pneumatic circuits.