Open To Work
Sarbojit Mukherjee
Kolkata
Work Preference
Summary
Detail-oriented professional with expertise in Accounts Payable, Time & Expense Management, and Vendor Reconciliation. Skilled in process transitions and compliance audits, ensuring operational stability and adherence to internal policies. Proficient in SAP ECC, SAP S/4 HANA, and Oracle R12, with a track record of driving process optimization and Lean improvements. Experienced in team coordination and stakeholder management, facilitating effective execution and issue resolution.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Business Process Lead - Accounts Payable & Query Management
Tata Consultancy Services
Nagpur
07.2021 - Current
- Led Accounts Payable operations, covering invoice processing oversight, query management, and daily production control using Oracle R12 and E-mail Manager Tool.
- Managed vendor payment controls to ensure timely payments through effective payment term governance.
- Executed 100% invoice & expense audits, ensuring strict compliance, accuracy, and internal control adherence.
- Designed and maintained SOPs, CTQs, and process documentation for AP operations.
- Delivered Oracle R12 training and developed structured learning paths for new joiners.
- Developed MIS dashboards and monthly/quarterly reports to enhance leadership visibility and decision-making.
- Supported end-to-end AP transition (Capgemini to TCS) to stabilize processes and maintain operational continuity.
- Managed team operations (7 members) and ensured daily workflow governance.
Management Trainee - Field Core Business
Genpact
Kolkata
03.2021 - 07.2021
- Prepared Base Line Packs supporting audit decision-making.
- Developed SOPs for standardized reporting processes.
- Performed statutory vs GAAP reconciliation and variance analysis.
- Worked on SAP PowerMax, Tableau, BO, and STIR reporting tools.
Management Trainee - Accounts Payable
Genpact
Kolkata
03.2019 - 02.2021
- Managed end-to-end Accounts Payable operations, including invoice processing (PO / Non-PO / Multi-PO), GR/IR, GRNI, and ledger reconciliation.
- Processed 45,900 invoices in 8 months, ensuring high-volume operational efficiency.
- Delivered $1.2M financial impact through ledger cleanup and write-offs.
- Implemented process controls, eliminating manual payments, part payments, and duplicate payment risks.
- Led AP transition (Tungsram - Hungary) ensuring smooth migration.
- Developed SOPs, training materials, and learning modules for process standardization.
- Developed MIS dashboards and performance reporting packs to enhance data visibility and decision-making.
Process Developer - Time & Expense
Genpact
Kolkata
08.2016 - 03.2019
- Managed Time & Expense operations, including time entry validation, reclassification, and post-separation reimbursements.
- Conducted 100% expense audits using Concur SAP tool.
- Handled employee and project validations, ensuring data accuracy.
- Generated MIS reports and management dashboards.
Process Associate - Time & Expense
Capgemini
Kolkata
02.2014 - 08.2016
- Managed time entry operations, invoice processing, and expense workflows.
- Performed 100% expense audits (Concur) ensuring policy compliance.
- Created dashboards and management reports.
- Supported employee validations and post-separation reimbursements.
- Completed Cross-Tower Training (AP to R2R).
Process Associate - CG Italy P2P
Capgemini
Kolkata
02.2016 - 07.2016
- Managed expense processing, query resolution, and reporting activities.
- Supported UK Concur implementation and post-go-live stabilization.
- Performed 100% expense audits, ensuring compliance adherence.
- Contributed to process improvement initiatives.
Intern - Personal Banking
SBI Bank
Durgapur
05.2013 - 07.2013
- Facilitated opening of 30 savings accounts through online application process, enhancing customer access to banking services.
- Supported core banking operations, facilitating smooth transactions for deposits, transfers, and cheque processing.
- Analyzed online account application process to identify conversion improvement opportunities.
- Conducted customer surveys for process insights.
- Supported process improvement implementation at branch level.
- Assisted in internal audits and self-audit preparation.
Education
B.COM. (Hons.) - Accountancy
Michael Madhusudan Memorial College
Durgapur, West BengalPGDM - Finance
NSHM Business School
Kolkata, IndiaSkills
- Accounts Payable Operations
- Invoice Processing
- Vendor Reconciliation
- GR/IR Reconciliation
- Ledger Reconciliation
- Financial Reporting
- Regulatory Compliance
- Financial Controls
- Process Improvement
- Process Efficiency
- Workflow Optimization
- Performance Metrics
- Cross-functional Coordination
- Change Management
- Risk Assessment
- Leadership
- Team Management
- Analytical Thinking
- Problem Solving
- Stakeholder Management
- Communication
- Service Delivery Management
- Stakeholder Management
Certification
- Lean Trained
- Yellow Belt Certified
- Industrial Accountant (Institute of Computer Accountants (ICA))
Accomplishments
- Delivered successful AP process transitions (Capgemini to TCS, Tungsram to Genpact) ensuring smooth migration and stabilization.
- Processed 45,900 invoices in 8 months, achieving strong SLA compliance and operational efficiency.
- Generated $1.2M financial impact through ledger clean-up and write-offs.
- Maintained zero escalations post stabilization, ensuring strong client satisfaction and process control.
- Implemented process controls reducing manual payments, part payments, and duplicate risks.
- Played key role in system migration (Perceptive to OpenText) and process improvement initiatives.
- Conducted multiple training sessions (Oracle R12, AP domain) improving team capability and onboarding.
- Recognized with multiple awards including Process Innovation Award, Spot Awards, and Team Awards.
Projects
- Accounts Payable Transition (Capgemini → TCS), Led AP process transition, SOP creation, CTQs, and go-live support, ensuring smooth stabilization, Oracle R12 adoption, SLA adherence, and vendor payment control.
- Accounts Payable Transition (Tungsram → Genpact), Executed end-to-end AP migration covering invoice processing and reconciliation setup, managing 45,900 invoices and driving process stability, control framework setup, and ledger clean-up impact.
- System Migration (Perceptive → OpenText), Supported invoice processing system migration, including process redesign, user training, and operational continuity for AP workflows.
- UK Concur Implementation Support, Assisted in expense tool implementation and post-go-live stabilization, ensuring process alignment, user support, and compliance improvement.
Languages
- English
- Hindi
- Bengali
Personal Information
Title: Accounts Payable & Finance Operations Specialist
Languages
Bengali
First Language
English
Proficient
C2
Hindi
Advanced
C1
Timeline
Business Process Lead - Accounts Payable & Query Management
Tata Consultancy Services
07.2021 - Current
Management Trainee - Field Core Business
Genpact
03.2021 - 07.2021
Management Trainee - Accounts Payable
Genpact
03.2019 - 02.2021
Process Developer - Time & Expense
Genpact
08.2016 - 03.2019
Process Associate - CG Italy P2P
Capgemini
02.2016 - 07.2016
Process Associate - Time & Expense
Capgemini
02.2014 - 08.2016
Intern - Personal Banking
SBI Bank
05.2013 - 07.2013
B.COM. (Hons.) - Accountancy
Michael Madhusudan Memorial College
PGDM - Finance
NSHM Business School