SARFARAZ ALAM
Transport Manager - East Region | Fleet & Logistics Operations Leader
Summary
High-impact Transport & Logistics Manager with 10+ years of experience in large-scale fleet operations, multi-location distribution, and vendor-driven logistics environments. Proven expertise in managing n12 Crores+ annual transport budgets, optimizing operational cost, improving SLA adherence, and driving fleet productivity. Strong leadership in driver workforce management, safety compliance, and ERP/GPS-based tracking systems. Gulf-ready professional with focus on operational excellence, cost control, and scalable logistics frameworks.
Overview
11
11
years of professional experience
Work History
Transport Manager - East Region
BigBasket
07.2025 - Current
- Managing end-to-end transport operations with full P&L; accountability across East Region.
- Handling n12+ Crores annual transport budget with strict cost governance.
- Leading fleet deployment strategy for 150+ vehicles across multi-city operations.
- Driving vendor performance through structured KPI and SLA frameworks.
- Implementing real-time GPS tracking for 100% trip visibility and compliance.
- Reducing operational cost through route optimization and load efficiency.
- Leading peak planning and capacity forecasting for high-demand seasons.
- Ensuring compliance with transport safety, legal, and regulatory standards.
- Tata Enterprise
- Reduced cost leakage and maintained budget variance within 1%.
- Improved fleet utilization and driver productivity significantly.
- Strengthened vendor ecosystem with performance-based governance.
Assistant Operations Manager
Delhivery Ltd.
10.2019 - 07.2025
- Managed long-haul and tractor-trailer operations across multiple hubs.
- Led driver hiring, onboarding, and retention strategies at scale.
- Executed route planning and journey management for timely delivery.
- Monitored SLA and improved on-time performance metrics.
- Reduced vehicle downtime via preventive maintenance planning.
- Managed cost per trip, trip reconciliation, and KMPL tracking.
- Led peak season planning ensuring zero capacity shortage.
- Managed vendor onboarding and contract compliance.
Fleet Maintenance Leader
Venture Supply Chain Pvt Ltd
01.2018 - 01.2019
Maintenance Supervisor
Shivam Transportation Pvt Ltd
01.2017 - 01.2018
Fleet Coordinator
GVK EMRI
01.2015 - 01.2017
Education
Bachelor of Engineering - Mechanical
01.2015
Diploma in Computer Applications - undefined
Skills
- Fleet Operations Management
- Transport Budget Control
- Vendor Management
- Contract Negotiation
- SLA & KPI Management
- Route Optimization
- Load Planning
- Driver Management
- Fleet Maintenance
- Breakdown Reduction
- GPS Tracking
- ERP Systems
- Cost Per Trip
- KMPL Analysis
- Regulatory Compliance
- Safety Management
- Team Leadership
Additional Details
Indian, Available (Ready for Gulf opportunities), English, Hindi, Yes (Middle East / Gulf Countries)
Personal Information
- Availability: Middle East / Gulf Countries
- Visa Status: Available (Ready for Gulf opportunities)
Timeline
Transport Manager - East Region
BigBasket
07.2025 - Current
Assistant Operations Manager
Delhivery Ltd.
10.2019 - 07.2025
Fleet Maintenance Leader
Venture Supply Chain Pvt Ltd
01.2018 - 01.2019
Maintenance Supervisor
Shivam Transportation Pvt Ltd
01.2017 - 01.2018
Fleet Coordinator
GVK EMRI
01.2015 - 01.2017