Sarfaraz Kamani

• Built relationships with wealthy clients through client referrals and targeted outreach.
• Streamlined internal processes for improved efficiency, resulting in higher client retention rates.
• Surpassed individual and store goals set by the brand.
• Tracked sales data and inventory.
• Facilitated nationwide client engagement through timely communication and product assistance.
• Kept a detailed log of transactions made by high-net-worth individuals at Tiffany & Co boutique.
• Communicated key aspects of Tiffany & Co.'s background.
• Ensured clients understood the brand information and exchange policy.
• Organized promotional events aligned with Tiffany & Co standards to boost sales performance.
• Keep the track record of repair product given by the client for repair and make sure product as been repaired as per the tiffany & Co guideline.
• Assisted clients in troubleshooting technical and manufacturing problems.
• Give the proper product knowledge to the client and advise them to select right peace of jewellery for themself.
• Keep the track record of the sold product category wise and help the merchandiser to replenished the inventory at regular interval.

• Greeted customers warmly, friendly and politely when entering the jewellery store, making them feel welcomed and valued.
• Daily Stock check morning and evening.
• Processed customers' cash and card payments, issuing change and receipts.
• Offered customers extensive knowledge of stone, metal and gem types to make product decisions.
• Monitored sales throughout each shift to meet set targets and shift goals.
• Attended ongoing training and support to maximise productivity and sales opportunities.
• Performed store opening and closing procedures including preparation of daily cash and securing shopfront at close of business.
• Helped customers select appropriate jewellery according to preferences, requirements and occasion.
• Carried out the stock control and counting or inventory, ordering more supplies with specialist suppliers when required.
• Met sales targets through proactive promotion and excellent customer service.
• Advised customers on product range, price, delivery, warranties and product use.
• Replenished items and organised displays to keep stock looking professional.
• Kept shelves neat, clean and organised through visual merchandising.
• Shared new products and promotions with customer to encourage sales.
• Take care of customer order and placed the order on time.
• Provided customers with detailed fine jewellery and product information to assist with informed purchases and maximise sales.
• Carried out basic repairs and adjustments to jewellery when requested, such as ring resizing,Stone setting,Polishing of jewellery,diamond setting.
• Assessed customer product budget and requirements through consultations.
• Assisted in annual stocktaking through counting, record-keeping and documenting.

• Proper display of stock.
• Counting of morning and evening staff.
• Well groomed.
• Greet the customer and help the customer to buy the right piece of jewellery.
• Educate the customer about the company and show all the collection.
• Identifying the needs of customer and accordingly help the customer to buy.
• Close the sale and try to up sell and cross sell.
• If the customer is looking in for something particular which is not in stock make a note of it.
• Take customer data and ask if we can call once the stock is in.
• Customer data to be maintained for customer who purchased and walk out.
• Change the display time to time.
• If any customized order follow up with the order and make sure the order delivered on time.
• Keep the track of birthdays and anniversary of regular customers and wish them.
• Build customer relationship.
• Achieving Sales targets.
• Keeping a track of fast moving and slow moving stock.
• Keep the Knowledge of competitor activity and market trend.
• Done Pan India Standalone Jewellery Exhibitions.
• Done International Standalone exhibition like Dubai and Africa.

• Acknowledge and greet customers that are within a close (ten-foot) radius or ten second of arriving where the associate is working .
• Engage the customer through the conversation .
• Understand the customer needs .
• Provide the product knowledge to customer through the features,values and benefits of the product .
• Give them the knowledge about the brand .
• Explain the customer about the USP of the brand.
• Suggestively sell additional products and give them the service that the customer may not have anticipated they will need .
• Sold luxury jewellery brands like Korite, Mark Henry, Kabana, Effy, and other jewellery of Emerald, Diamonds, Ruby, Sapphire, Tanzanite and other semi-precious stone jewellery.
• Sold Luxury watch brands like Tag Heuer, Rado, Tissot, Citizen, Bulova, Movado, Raymond Weil, Michael Kors and Skagen .
• Do the raffles in the store for the guest .
• Drive the customer to the seminars and then to the store.
• Set the promo tables of watches and Jewellery for the ship guest on deck 5 .
• Handle return and customer complaints graciously and effectively.
• Work with associates to achieve the store target.
• Strive to achieve the individual sales target.
• Correctly handle all register transaction.
• Help the associate in changing the store display time to time.
• Take Care of jewellery and watches from breakage and damages.
• Daily Stock Counting morning and evening.

• To convert walk-ins into sales.

• Responsible for daily stock Tally.

• Understand the requirement of customer.

• Ensure high level of customer services and customer delight.

• Understand and execute sales promotion and offers as per the define guidelines.

• Security of products of the respective counter.

• Maintaining good relation with customers.

• Achieving daily and monthly target given by store.

• Receive customer orders & follow up for the same.

• Checking and tallying of new stock received.

• Well communication with the customer.

• Maintain all the sales report

• Need to maintain daily customer walkins

• Need to attain the jewellery exhibition all over india

• TBZ (Tribhovandas Bhimzi Zaveri - The Original)
• To convert walk-ins into sales
• Responsible for daily stock Tally
• Understand the requirement of customer
• Communicating the stock requirement of the respective counters
• Ensure high level of customer services and customer delight
• Understand and execute sales promotion and offers as per the define guidelines
• Security of products of the respective counter
• Maintaining good relation with customers
• Achieving daily and monthly target given by store
• Maintaining Scanning and weighing reports
• Receive customer orders & follow up for the same
• Checking and tallying of new stock received
• Well communication with the customer
• Consistent perseverance and undivided loyalty to duty
• Excellent communication skills, posses a sense of creativity and innovativeness
• Interpersonal abilities to work comfortably with all levels of staff and management
• Self confidence and motivated combined with positive attitude and zeal to learn
• Flexible and details oriented
• Capable enough to meet a company's challenging objectives.

• To convert walk-ins into sales
• Responsible for daily stock Tally
• Understand the requirement of customer
• Communicating the stock requirement of the respective counters
• Ensure high level of customer services and customer delight
• Understand and execute sales promotion and offers as per the define guidelines
• Security of products of the respective counter
• Maintaining good relation with customers
• Achieving daily and monthly target given by store
• Maintaining Scanning and weighing reports
• Receive customer orders & follow up for the same
• Checking and tallying of new stock received
• Well communication with the customer