Sarfaraz Siddiqui Sultana Software Test Engineer

About the Project: The project involved developing and maintaining a comprehensive insurance management system designed to streamline operations, manage policies, claims, and customer interactions, and ensure compliance with regulatory standards. The system included modules for policy issuance, claims processing, premium calculations, user management, and reporting.

Responsibilities:

Refining the backlog.
Creating manual test cases.
Executing test cases.
Reporting bugs and following the bug life cycle.
Testing in QA, UAT, and PP environments.
Identifying regression test cases for automation.
Creating automated test cases.
Running smoke, regression tests in QA, UAT, and PP environments.
Maintaining test scripts, and deploying the fixes.
Participation in daily stand-up, sprint review, and sprint retro meetings.
Collaborated with cross-functional teams to establish quality standards, ensuring alignment with organizational goals and objectives.
Communicated between product owners and developers to clarify features.
Optimized workflow efficiency by automating repetitive testing tasks, freeing up resources for higher-value activities.
Performed regression, exploratory, and negative tests.

• About the Project: Testing the web application of the client, Bank, and Internal. Continuing testing of new features and regression testing, holding meetings with BAs and clients regarding upgraded features, solving issues, and explaining doubts. End-to-end testing of web applications (internal, production, and client).

Responsibilities:

• Providing input for prioritizing features and planning the same release.
• Training new interns, participating in making test plans, and continuing functional testing.
• Report quality issues to the project manager.
• Constant reporting about the test process and suggesting improvements.
• Developed and maintained quality assurance procedure documentation.
• Collaborated with management to provide training on improved processes, and assisted with the creation and maintenance of quality training.
• Led quality process improvement to help operations meet and exceed quality standards, and reduce costs.

• About the Project: Grifols is a global healthcare company, one of the top leaders in producing plasma-derived medicine.
• Responsibilities: Reviewing functional requirement specifications and finding errors to report bugs.
• Preparing test cases for desktop and web pages.
• Prepare a test automation script for the team.
• Perform smoke, sanity, and functional testing, and report and update bugs.
• Preparing testing strategies for QA teams.
• Implementing test process improvement keys for QA teams.
• Testing in production.
• Key Contribution: Implemented document-level reviewing and reporting, which helped stop repeated user stories, saving time and effort.
• Implemented a grooming session of requirements, which helped to clear doubts and misunderstandings.
• Developed and maintained quality assurance procedure documentation.
• Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality, while increasing productivity.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems, or production deficiencies.
• Partnered with management to create, develop, and implement quality initiatives, resulting in an improved test process.

About the Project: Travelport is leading in airline merchandising, hotel content and distribution, car rental, mobile commerce, and B2B payment solutions.

Responsibilities:

• Discussions on the client's new requirements with the team and their effects on the software, keeping worldwide clients in mind.
• Proceeds with integrating new requirements in the sprint, depending on workload and deadlines.
• Making test strategies and test priorities.
• Preparing manual test cases.
• Creating test automation scripts, reporting bugs, and updating the bug cycle.
• Perform a regression test before and after every release.
• Providing green and red signals for feature releases in production.
  
• Key Contribution: Implemented the reporting process from QA to BA, and PM.
  
• Provided keys for improving the test management process.
  
• Worked as a BA backup.
  
• Developed and maintained quality assurance procedure documentation.
  
• Collaborated with management to provide training on improved processes, and assisted with the creation and maintenance of quality training.
  
• Provided analytical, planning, and coordination support on projects as assigned, reviewing, interpreting, analyzing, and illustrating data to stimulate and support enlightened decision-making.

About Projects: Vueling, HP.

Vueling: The project involved developing and enhancing an airline reservation and management system that supported flight bookings, ticketing, seat selection, check-in, cancellations, and loyalty programs. The system integrated with third-party services, like payment gateways, flight status providers, and global distribution systems (GDS), to offer real-time updates.

HP:

The project focused on developing and validating the firmware and software ecosystem for HP’s line of commercial printers, ensuring seamless functionality across diverse environments. This included testing printer drivers, firmware updates, mobile and desktop applications, network configurations, and integration with enterprise systems. The goal was to deliver a reliable, secure, and user-friendly printing experience while meeting industry standards for performance, compatibility, and data security.

• wrote and optimized test cases to maximize the success of manual software testing with consistent, thorough approaches.
  • Identified and tracked defects with ALM, JIRA, and supported developers in resolving problems by completing additional tests.
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Collaborated with developers and project managers to assess program capabilities, features, and testing demands.
• Completed regression tests under tight deadlines to meet client demands and project timelines.
• Assessed software bugs and compiled findings, along with suggested resolutions, for development team members.
• Established effective communication channels between QA, development, and project management teams to foster a collaborative working environment, focused on delivering high-quality products.