Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Timeline
Generic

Sarika Dheeraj

Bangalore

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Teacher

Self employed
Chennai
07.2021 - 03.2023
  • Evaluated student performance using rubrics and provided feedback on assignments.
  • Assessed student progress through tests and quizzes.
  • Researched new materials and resources related to accounting topics.
  • Encouraged critical thinking skills among students by posing open-ended questions during class discussions.
  • Led review sessions prior to exams to help prepare students for assessment.
  • Provided individualized instruction to struggling students.

Branch Office Manager

Kotak Life Insurance
Chennai
02.2007 - 11.2008
  • Collaborated with senior management on strategic initiatives designed to improve overall efficiency within the organization.
  • Recruited, trained, evaluated, and supervised new employees.
  • Monitored daily operations, including financial transactions, client inquiries, and employee performance.
  • Developed and implemented strategies for increasing customer satisfaction and product sales.
  • Organized and maintained documents, files and records.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.

Branch Operations /Insurance Sales Executive

HDFC Ltd
Calicut
08.2005 - 01.2007
  • Informed customers about current promotions and discounts.
  • Provided customer service to existing and potential clients by answering their questions about policies, coverage and premiums.
  • Organized meetings between insurance sales agents and customers.
  • Prepared regular performance reports for management review.
  • Conducted research on competitors' offerings in order to remain competitive in the market.
  • Attended industry events such as conferences or seminars in order to network with potential partners.
  • Identified opportunities for cross-selling additional products or services to meet customers' needs.
  • Participated in training sessions conducted by senior staff members in order to learn more about product features and benefits.
  • Collaborated with other departments to resolve customer complaints or issues in a timely manner.

Education

Post Graduate Diploma - Human Resources Development

Indira Gandhi Open University
01-2004

MBA - Marketing And Human Resources

MG University
Kottayam, Kerala
09-2003

Skills

  • Sales management
  • Operations Management
  • Administrative Management
  • Database Administration
  • Human Resources

Languages

Malayalam
First Language
English
Upper Intermediate (B2)
B2
Hindi
Intermediate (B1)
B1
Tamil
Elementary (A2)
A2

Affiliations

  • Choreography
  • Teaching

Accomplishments

  • Awarded Best Employee in Customer Handling in 2007-08 ( Kotak Life insurance)

References

References available upon request.

Timeline

Teacher

Self employed
07.2021 - 03.2023

Branch Office Manager

Kotak Life Insurance
02.2007 - 11.2008

Branch Operations /Insurance Sales Executive

HDFC Ltd
08.2005 - 01.2007

Post Graduate Diploma - Human Resources Development

Indira Gandhi Open University

MBA - Marketing And Human Resources

MG University

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Sarika Dheeraj