Summary
Overview
Work History
Education
Skills
Personal Information
Academiccredentials
Organisationalexperience
Timeline
Generic

SARIKA JOSHI

Mumbai

Summary

Seeking challenging assignments in Accounts / Finance with an organization of high repute.

More than 20 years of experience in Accounting, Cash Flow Statements, Auditing. As Current assignment working Retail Branch management in Cosmos Co-Op Bank Handing Retail customer, day to day Clearing and there query Master in FINNACLE environment. Completion of Basic Certification Course of CDSL( Central Depository Services (India) Limited)

Branch Operations dedicated to increasing efficiency, streamlining procedures, and improving employee morale with hands-on leadership style. Over 20 years of progressive experience. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Overview

23
23
years of professional experience

Work History

Branch Operations Manager

The Cosmos Co Operative Bank Limited
05.2013 - Current
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.
  • Maintained branch files for major accounts, investments and employees.
  • Trained employees on proper procedures and strategies to improve productivity.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Increased customer service success rates by quickly resolving issues.
  • Established team priorities, maintained schedules and monitored performance.
  • Handled Fixed deposit and saving section for Cosmos Co-Op Dadar Branch

Branch Banking Relationship Officer

The Cosmos Co Operative Bank Limited
05.2010 - 05.2013
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Networked to identify potential new clients and expand geographic territories.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Processed wide variety of retail banking transactions for personal and commercial customers.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.

Working as Service Provide in Project Shikhar

Hewlett Packard (OSS Technologies Pvt.Ltd)
02.2007 - 10.2007
  • The organisation is engaged in providing techno-economic solutions to the Bank of Baroda for their project SHIKHAR.(i.e
  • Migrating branches from conventional to Core banking)
  • Functional Responsibilities-Working as service Provide in Project Shikhar(Bank Of Baroda)
  • Online Service provider for employees of Bank of Baroda for Core Banking System.(Helping them to work in Finnacle Environment, for all banking operations)
  • Achievements : “STAR PERFORMER AWARD”
  • Worked with clients to maximize individual success.

Managing of Share Brokers Accounts

ICICI Bank Ltd ( Capital Market Division)
02.2005 - 02.2007
  • Functional Responsibilities –Managing of Share brokers accounts for daily payin –payouts
  • Providing temporary overdraft facilities to the clients as per limits set Up in the Current Accounts
  • Handling clearing (High Value, Fort Clearing, Non Fort Clearing)
  • Handling customer queries through Mails, Phones & Directly at the Counter Regarding cheque clearance, statement inquiry, Balance inquiry, transfer of funds, P.Os & DD Issuance
  • Handling Cheque Books & Stationery requests
  • Handing Pledge confirmations for Loan Against Securities.

Handling Corporate Accounts

ICICI Bank Ltd. (N. P. Branch)
05.2003 - 01.2005
  • Functional Responsibilities- Handling corporate accounts having balances more than 25 lacks.( Corporate Banking Division)
  • Handling customer queries through Mails, Phones & Directly at the Counter Regarding cheque clearance, statement inquiry, Balance inquiry, transfer of funds, P.Os & DD Issuance
  • Handling queries on Mutual Fund’s direct credits & reporting of Inflows & Outflows of RBI Cheque
  • Issuance of State Bank DDs
  • Handling Cheque Books & Stationery requests
  • Coordination with the Customers
  • Providing temporary overdraft facilities to the clients as per limits set up in the Current & Cash Credit accounts.

Assisting in Banking Concurrent Audit

Ms. Deval & Co (Chartered Accountants)
01.2002 - 04.2003
  • Functional Responsibilities -Assisting in Banking Concurrent Audit in
  • 1
  • Bank Of India (Kandivali Br.)
  • 2
  • Oriental Bank Of Commerce (Dadar Br.)
  • (Checking of Account opening forms, calculation of charges & commission of DDs, POs, Bank Guarantees & LCs, Interest calculations of Saving, Current & FD accounts.
  • Partnered with auditors to track errors and add contributions to maintain accuracy.

Functional Responsibilities –Junior Clerk

The Saraswat Co-operative Bank Ltd Goregaon (East)
12.2001 - 05.2002
  • Functional Responsibilities –Junior clerk
  • 1
  • Handling Operations of Safe Deposit Vaults
  • 2
  • Handling Saving & Current Counters
  • 3
  • Clearing & Transfer Entries
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

B.Com - Economics

Sathye College
Mumbai
04.2001

Skills

  • Aptitude to foresee problems, workout alternatives and decide optimum course of action Ability to take initiative and assume responsibility Self initiated drive and zeal for continuous improvement Essentially people’s person, hard working, diligent and committed to success
  • Compliance reviews
  • Staff Supervision
  • Compliance Reporting
  • Work Prioritization
  • Process Improvement
  • Operational Reports
  • Branch Operations Management
  • Regulatory Compliance
  • Accounts Payable

Personal Information

Date of Birth: 12/08/80


Married 

Academiccredentials

B. Com from University of Mumbai April 2001.

Organisationalexperience

  • The Cosmos Cooperative Bank Maintained friendly and professional customer interactions. Handled Fixed deposit and saving section for Cosmos Co-Op Dadar Branch Assessed employee performance and developed improvement plans. Maintained branch files for major accounts, investments and employees. Trained employees on proper procedures and strategies to improve productivity. Followed detailed directions from management to complete daily paperwork and computer data entry. Opened and properly distributed incoming mail to promote quicker response to client inquiries. Increased customer service success rates by quickly resolving issues. Established team priorities, maintained schedules and monitored performance.
  • Hewlett Packard (OSS Technologies Pvt.Ltd), 02/2007, 10/2007, The organisation is engaged in providing techno-economic solutions to the Bank of Baroda for their project SHIKHAR.(i.e. migrating branches from conventional to Core banking). Functional Responsibilities-Working as service Provide in Project Shikhar(Bank Of Baroda). Online Service provider for employees of Bank of Baroda for Core Banking System.(Helping them to work in Finnacle Environment, for all banking operations). Achievements : “STAR PERFORMER AWARD”
  • ICICI Bank Ltd ( Capital Market Division), 02/2005, 02/2007, Functional Responsibilities –Managing of Share brokers accounts for daily payin –payouts. Providing temporary overdraft facilities to the clients as per limits set up in the Current Accounts. Handling clearing (High Value, Fort Clearing, Non Fort Clearing). Handling customer queries through Mails, Phones & Directly at the Counter Regarding cheque clearance, statement inquiry, Balance inquiry, transfer of funds, P.Os & DD Issuance. Handling Cheque Books & Stationery requests. Handing Pledge confirmations for Loan Against Securities.
  • ICICI Bank Ltd. (N. P. Branch), 05/2003, 01/2005, Functional Responsibilities- Handling corporate accounts having balances more than 25 lacks.( Corporate Banking Division). Handling customer queries through Mails, Phones & Directly at the Counter Regarding cheque clearance, statement inquiry, Balance inquiry, transfer of funds, P.Os & DD Issuance. Handling queries on Mutual Fund’s direct credits & reporting of Inflows & Outflows of RBI Cheque. Issuance of State Bank DDs. Handling Cheque Books & Stationery requests. Coordination with the Customers. Providing temporary overdraft facilities to the clients as per limits set up in the Current & Cash Credit accounts.
  • Ms. Deval & Co (Chartered Accountants), 11/2002, 04/2003, Functional Responsibilities -Assisting in Banking Concurrent Audit in. Bank Of India (Kandivali Br.). Oriental Bank Of Commerce (Dadar Br.). (Checking of Account opening forms, calculation of charges & commission of DDs, POs, Bank Guarantees & LCs, Interest calculations of Saving, Current & FD accounts.
  • Ms. Leap International Pvt. Ltd., 06/2002, 10/2002, Functional Responsibilities -Office Administrator & Accounts assistant. Handling Petty Cash (up to Rs. 2 lacks). Maintaining Cash & Bank Book. Bank Reconciliation. Office Administration
  • The Saraswat Co-operative Bank Ltd Goregaon (East), 12/2001, 05/2002, Functional Responsibilities –Junior clerk. Handling Operations of Safe Deposit Vaults. Handling Saving & Current Counters. Clearing & Transfer Entries

Timeline

Branch Operations Manager

The Cosmos Co Operative Bank Limited
05.2013 - Current

Branch Banking Relationship Officer

The Cosmos Co Operative Bank Limited
05.2010 - 05.2013

Working as Service Provide in Project Shikhar

Hewlett Packard (OSS Technologies Pvt.Ltd)
02.2007 - 10.2007

Managing of Share Brokers Accounts

ICICI Bank Ltd ( Capital Market Division)
02.2005 - 02.2007

Handling Corporate Accounts

ICICI Bank Ltd. (N. P. Branch)
05.2003 - 01.2005

Assisting in Banking Concurrent Audit

Ms. Deval & Co (Chartered Accountants)
01.2002 - 04.2003

Functional Responsibilities –Junior Clerk

The Saraswat Co-operative Bank Ltd Goregaon (East)
12.2001 - 05.2002

B.Com - Economics

Sathye College
SARIKA JOSHI