Sarina Kenney
New Albany
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Relationship Advisor II
Centra Credit Union
01.2025 - Current
- Assisted clients in identifying financial needs and suitable products.
- Provided support in maintaining client relationships through regular follow-ups.
- Learned to utilize CRM software for tracking client interactions and feedback.
- Collaborated with team members to improve customer service procedures.
- Researched financial products to enhance knowledge and client recommendations.
- Collaborated with internal teams to address client needs and concerns effectively, ensuring high levels of satisfaction.
- Identified opportunities for cross-selling products to existing clients, enhancing their overall banking experience.
Relationship Representative
Centra Credit Union
12.2021 - 01.2025
- Built strong customer relationships through effective communication and problem-solving strategies.
- Assisted clients in identifying needs and provided tailored solutions to enhance satisfaction.
- Conducted follow-up calls and emails to ensure ongoing client engagement and support.
- Collaborated with team members to streamline processes and improve service delivery efficiency.
- Cash handling and balancing the branch
Education
MBA - Finance
Louisiana State University
Shreveport08-2026
Bachelor of Science - Finance
Western Governors University
Salt Lake City, UT02-2025
Skills
- Patience and tolerance
- Active learning
- Self-awareness
- Open-mindedness
- Collaborative approach
- Problem-solving
- Attention to detail
- Time management
- Organizational skills
Timeline
Relationship Advisor II
Centra Credit Union
01.2025 - Current
Relationship Representative
Centra Credit Union
12.2021 - 01.2025
MBA - Finance
Louisiana State University
Bachelor of Science - Finance
Western Governors University
Similar Profiles
Jamie HilderbrandJamie Hilderbrand
Collections Representative at Centra Credit UnionCollections Representative at Centra Credit Union
Lex RongstadLex Rongstad
Relationship Representative II at Centra Credit UnionRelationship Representative II at Centra Credit Union
Angela OlsenAngela Olsen
Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)Teller, Operations Department at Beehive Credit Union (now Security Services Credit Union)
Grace EvansGrace Evans
Norton Healthcare SNAP Program at Norton HospitalNorton Healthcare SNAP Program at Norton Hospital
India LeeIndia Lee
CSR, Sales at Waste ManagmentCSR, Sales at Waste Managment