Sarish Meelu
Summary
Certified Punjabi Interpreter with experience in medical, legal, insurance, emergency, and banking interpretation. Facilitated clear, accurate, and culturally sensitive communication for Punjabi-speaking clients in high-stakes environments, including hospitals, police station, 911 dispatch, and financial institutions. Committed to ethical standards (HIPAA, confidentiality), and reducing language barriers to ensure equitable access to healthcare, legal rights, and essential services.
Overview
5
5
years of professional experience
Work History
QA Tester (Punjabi)
Multilingual Interpreters and Translators LLC
11.2024 - Current
- Testing and shortlisting candidates who apply for the Punjabi Interpreter position at Multilingual Interpreters and Translators LLC.
Freelance Interpreter
Self employed
Mohali
07.2024 - Current
- Provided interpretation services for English–Punjabi, in various settings, including legal, medical, community, and business meetings.
- Collaborated with agencies, government organizations, and private clients to ensure accurate and culturally appropriate communication.
- Maintained confidentiality and professionalism while adhering to ethical standards in interpretation.
- Demonstrated flexibility in both consecutive and simultaneous interpreting, in person and remotely (Zoom, MS Teams, etc.).
- Managed scheduling, client communication, and invoicing as part of freelance operations.
Punjabi Interpreter
LanguageLine Solutions
06.2023 - 06.2024
- Company Overview: LanguageLine Solutions.
- Provided on-demand interpretation for medical, legal, insurance, banking, and emergency services, ensuring compliance with HIPAA and privacy regulations.
- Translated complex terminology (e.g., medical diagnoses, legal proceedings, insurance policies) into culturally appropriate Punjabi and English.
- Assisted in 911 emergency calls, delivering real-time interpretation for first responders and non-English speaking individuals.
- Supported financial institutions with client meetings, fraud investigations, and loan approvals.
- Collaborated with healthcare providers and social workers to advocate for LEP (Limited English Proficiency) clients.
Customer Support Executive
Teleperformance
11.2020 - 06.2023
- Assisted customers with order tracking, returns, refunds, and product inquiries.
- Resolved complaints via phone, email, and live chat.
- Met performance metrics (e.g., CSAT, AHT, FCR).
- Collaborated with other teams (logistics, billing) for issue resolution.
- Maintained knowledge of Instacart’s policies and promotions.
Education
Bachelor of Commerce (BCom) - Commerce
DAV College
Chandigarh07.2019
High School -
DAV Public School
04.2016
Skills
- Medical Interpreting: Patient consultations, diagnoses, treatment plans, and medical documentation
- Legal Interpreting: Court hearings, immigration interviews, attorney-client meetings
- Emergency Dispatch: 911 calls, first responder communication, and crisis intervention
- Insurance & Banking: Policy explanations, claims processing, and financial transactions
- Cultural Mediation: Bridging gaps between professionals and Punjabi-speaking clients
- Certifications: [Mention any, eg, CCHI, NBCMI, or language proficiency certifications]
- Modalities: Remote (OPI/VRI) and on-site interpretation
Languages
- English
- Punjabi
- Hindi
Personal Information
- Date of Birth: 08/02/98
- Gender: Male
- Nationality: Indian
Languages
Punjabi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Timeline
QA Tester (Punjabi)
Multilingual Interpreters and Translators LLC
11.2024 - Current
Freelance Interpreter
Self employed
07.2024 - Current
Punjabi Interpreter
LanguageLine Solutions
06.2023 - 06.2024
Customer Support Executive
Teleperformance
11.2020 - 06.2023
Bachelor of Commerce (BCom) - Commerce
DAV College
High School -
DAV Public School
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