Saritha Chandrasekhar Balraj
Bangalore
Summary
Results-driven Administrative Manager with a proven track record in optimizing office operations and enhancing administrative procedures. Expertise in problem-solving, strategic planning, and team leadership has led to significant improvements in operational efficiency. Demonstrated ability to develop effective communication systems and manage budgets while guiding diverse teams toward achieving organizational objectives. Committed to fostering a productive work environment in fast-paced settings.
Overview
14
14
years of professional experience
Work History
HR & Admin Manager & Marketing
Hunter AV Technologies
Bangalore
09.2024 - Current
- Monitored attendance records and leave requests for accuracy and completeness.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Organized and maintained documents, files and records.
- Monitored office inventory to maintain supply levels.
- Represented work unit at meetings or conferences to serve as liaison for requests or complaints.
- Established work procedures or schedules to organize daily work of administrative staff.
- Evaluated marketing personnel and offered constructive feedback on ways to improve.
- Expanded personnel skill sets by mentoring marketing team both individually and in groups.
- Coordinated with internal teams to develop communication strategies.
- Implemented customer loyalty programs that increased repeat business.
Operational Manager
German Brezelhuas
Bangalore
08.2024 - 08.2024
- Managed daily operations, ensuring efficiency and productivity.
- Supervised and trained staff to achieve business objectives.
- Developed and executed business strategies to drive growth.
- Identified and capitalized on new business opportunities.
- Coordinated logistics between suppliers, customers, warehouses and distribution centers.
- Reported progress on various projects directly to senior level executives on a regular basis.
- Scheduled maintenance repairs on equipment in order to ensure optimal functioning of all resources available.
Branch Manager
Nails Cafe - Kuwait
01.2022 - 01.2023
- Lead team of 6 direct and 70 indirect reports to manage various tasks associated with risk transaction management
- Develop and implement policies and procedures to maintain compliance and regulatory financial service standards
- Manage budget and allocate funds appropriately
- Attained 98% customer satisfaction rate in branch feedback surveys by delivering on-time and high-quality service
- Direct all operational aspects
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Stay abreast of competing markets and provide reports on market movement and penetration
- Supervise staff operations such as account management, customer service, financial operations and other bank functions
- Monitor all balances and deposits to ensure that all money in the bank is accounted for and the proper procedures are followed at all times
Customer Service
Meatiness - India
01.2019 - 01.2021
- Handling Online Orders
- Marketing
- Cash Handling
- Billing
- Maintaining B2B relations
Branch Manager
Nails Cafe - Kuwait
01.2011 - 01.2013
- Handling Customer Appointments
- Cash Flow Handling
- Inventory Controlling
- Handling Customer complaints and Ensuring customer satisfaction
- Maintaining relation between Staff and Management
- Monthly report Submissions
Education
Secondary School Leaving Certificate (S.S.L.C) -
Carmel School
KuwaitPre-university college (P.U.C) -
Indian Community School
KuwaitBBA - Business Administration And Management
Sikkim Manipal University
KuwaitSkills
- Business Development Strategies
- Regulatory Compliance Documentation
- Operational Efficiency
- Relationship building
- Organization and multitasking
- Employee Relations Coordination
- Resources allocation
- Recordkeeping and reporting
- Expenditure Control
- Time Management Expertise
- Event planning
- Recruitment and Onboarding
Disclaimer
The information furnished above is true to the best of my knowledge, for your information and consideration.
Languages
- English
- Hindi
- Tamil
- Kannada
- Arabic
Personal Information
- Date of Birth: 05/14/89
- Nationality: Indian
- Marital Status: Separated
Languages
English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Tamil
Beginner (A1)
A1
Timeline
HR & Admin Manager & Marketing
Hunter AV Technologies
09.2024 - Current
Operational Manager
German Brezelhuas
08.2024 - 08.2024
Branch Manager
Nails Cafe - Kuwait
01.2022 - 01.2023
Customer Service
Meatiness - India
01.2019 - 01.2021
Branch Manager
Nails Cafe - Kuwait
01.2011 - 01.2013
Secondary School Leaving Certificate (S.S.L.C) -
Carmel School
Pre-university college (P.U.C) -
Indian Community School
BBA - Business Administration And Management
Sikkim Manipal University
Similar Profiles
SHARIQ S MUHAMMEDSHARIQ S MUHAMMED
Project Engineer at Mixkraft AV Technologies Pvt. LtdProject Engineer at Mixkraft AV Technologies Pvt. Ltd
Chanhsamone PhongsisattanakChanhsamone Phongsisattanak
Assembler at Legrand Av TechnologiesAssembler at Legrand Av Technologies
Jesse RickJesse Rick
Assembler at Hunter Defense TechnologiesAssembler at Hunter Defense Technologies
Sunil Kumar SSunil Kumar S
Associate Director SAP Basis at GSKAssociate Director SAP Basis at GSK
Virendra Kumar ChaudharyVirendra Kumar Chaudhary
Senior Engineering Manager at WESCO AnixterSenior Engineering Manager at WESCO Anixter