SARITHA NADAR
Mumbai
Summary
Business Analyst with over 5+ years of experience in Business Analysis, Data Reporting, and Project Coordination. Proficient in gathering and analyzing requirements, preparing documentation, managing stakeholder communications, and supporting business decisions through data-driven insights. Experienced with SQL, Power BI, Excel reporting, and Agile methodologies. Proven ability to work with cross-functional teams, document business processes, assist with UAT, and contribute to digital transformation projects in healthcare, banking, and inventory management domains. Looking for a Business Analyst role in the BFSI domain, where I can leverage my diverse experience to grow while delivering meaningful results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Analyst
Phygital Insights (Deputed to TCS - SBI YONO 2.0 Project) | July 2024 – Present
Mumbai
07.2024 - Current
- Deputed to TCS, SBI YONO 2.0 Project.
- Requirement Gathering and Analysis: Engaging with stakeholders to gather functional and non-functional requirements.
- Played a key role in the Lending module of the SBI YONO 2.0 project, focusing on the car loan and pre-approved car loan journeys, including their web versions, to support seamless digital processing and enhance user experience across platforms.
- Documenting user stories and detailed requirement documents for developers.
- Assisting in planning and conducting UAT for new features and enhancements.
- Participating in feedback sessions and refining business logic for a smoother user experience.
- Collaborating with UX teams to improve interface usability and end-user satisfaction.
- Supporting the developers and testers during the regular clarification of functional doubts, ensuring a clear understanding of requirements.
- Reviewed and validated test cases to ensure coverage of business scenarios, and alignment with functional requirements.
Data Analyst – Inventory Control Specialist
NCR Corporation Pvt Ltd
Mumbai
02.2021 - 04.2024
- Role focused on inventory analytics, operational reporting, and data-driven decision support across supply chain processes.
- Led data analysis for inventory control operations, managing ~$15M worth of ATM parts across Australia and New Zealand, using ES ORACLE Warehouse and Operations Platform.
- Utilized SQL to extract, clean, and analyze large datasets to monitor inventory transactions, in-transit movements, asset returns, SLA adherence, and service status.
- Built and maintained Power BI dashboards and Excel reports to visualize key KPIs such as stock aging, cycle count accuracy, return delays, and SLA compliance.
- Conducted root-cause analysis on discrepancies by comparing transactional records against physical stock, leading to a 20–30% improvement in audit closure time.
- Maintained strict compliance with internal controls and audit standards through accurate documentation and proactive data integrity checks.
Project Coordinator
Saarathi Healthcare Pvt Ltd
Mumbai
03.2020 - 09.2020
- Supported senior analysts in gathering and documenting basic requirements for internal healthcare applications.
- Supported project team to prepare project trackers, meeting notes, and follow-up action items to assist in project coordination.
- Assisted in basic reporting and data collection tasks to support analysis and decision-making.
- Participated in team meetings and stakeholder discussions to understand real-world project delivery cycles.
- Assisted in maintaining project documents and status reports.
Executive
Capita India Pvt Ltd
Mumbai
03.2018 - 03.2020
- Dealing with customers' queries, renewals, updates, and creation of licenses.
- Resolving customer queries through emails and delivering the solutions.
Education
Bachelor of Science (B.Sc) -
SIES College
Higher Secondary Certificate (HSC) -
NES Ratnam College
Secondary School Certificate (SSC) -
Skills
- Requirement Gathering and Stakeholder Coordination
- Documentation: BRD, FRD, User Stories, Functional Specs
- Microsoft Office Suite: Excel , Word, PowerPoint
- SQL Data Analysis: Joins, CTEs, Window Functions, Subqueries
- Power BI: Dashboard creation, DAX, Power Query, and Data Modeling
- Process Mapping: MS Visio (Flowcharts)
- Testing: User Acceptance Testing (UAT)
- Methodologies: Agile (Scrum), Waterfall
- Tools: JIRA, Confluence
Certification
Lean Six Sigma Green Belt – Falcon Skill Development, Coimbatore, April 24, 2023 – May 27, 2023
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Timeline
Business Analyst
Phygital Insights (Deputed to TCS - SBI YONO 2.0 Project) | July 2024 – Present
07.2024 - Current
Data Analyst – Inventory Control Specialist
NCR Corporation Pvt Ltd
02.2021 - 04.2024
Project Coordinator
Saarathi Healthcare Pvt Ltd
03.2020 - 09.2020
Executive
Capita India Pvt Ltd
03.2018 - 03.2020
Bachelor of Science (B.Sc) -
SIES College
Higher Secondary Certificate (HSC) -
NES Ratnam College
Secondary School Certificate (SSC) -
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