Sarmista Karmakar
Rourkela
Summary
Dedicated Cabin Crew with 4 years of experience in ensuring passenger safety, delivering exceptional in-flight service, and managing onboard responsibilities efficiently. Skilled in handling passenger concerns, coordinating with team members, and maintaining high service standards. Currently pursuing BBA through distance learning, demonstrating strong time management and commitment to growth. Seeking to step into a Lead Cabin Attendant role with enhanced leadership and operational responsibility.
Overview
4
4
years of professional experience
2021
2021
years of post-secondary education
Work History
Flight Attendant
INDIGO
Bengaluru
08.2022 - Current
- Ensured passenger safety by following all safety and emergency procedures
- Delivered high-quality in-flight service while maintaining airline standards
- Handled passenger concerns and special requests professionally
- Assisted in coordinating cabin operations and team responsibilities
- Participated in pre-flight briefings for safety and service alignment
- Maintained accurate reports and documentation as per company policies
- Supported junior crew members and ensured consistent service delivery
- Demonstrated strong decision-making during onboard situations
- Ensured passenger safety through thorough pre-flight briefings and compliance checks.
- Collaborated with crew members to maintain a positive cabin environment during flights.
Education
BBA - Business Administration
Manipal University
Rourkela, India 07.2025 - 04.2026
+2 - Commerce
Muncipal college
Skills
- Leadership & Crew Coordination
- Safety & Emergency Procedures
- Passenger Service Excellence
- Conflict Resolution
- Crew Resource Management (CRM)
- Team Supervision & Support
- Decision Making Under Pressure
- Communication Skills
Hobbies and Interests
- Dancing & Performing Arts
- Music & Singing
- Reading (Personal Development & Fiction)
Personal Information
- Height: 5'8” (172cm)
- Weight: 68 kgs
- Date of Birth: 03/09/02
- Nationality: Indian
- Marital Status: Single
Languages
Hindi
Proficient
C2
English
Proficient
C2
Bengali
Upper Intermediate
B2
Timeline
BBA - Business Administration
Manipal University
07.2025 - 04.2026
Flight Attendant
INDIGO
08.2022 - Current
+2 - Commerce
Muncipal college