Sarnia Karuppiah

After November 2022, I relocated to Canada following my marriage and subsequently took a planned career break due to personal and family commitments, including maternity responsibilities. During this period, I maintained a strong connection with professional development by reflecting on my long-term career objectives, strengthening my readiness to return to the workforce through advanced academic research, and completing French language studies (A1 level).

• Expanded global B2B and B2C trade channels across UK, Europe, USA, Canada, Singapore, Hong Kong, Africa, and India.
• Consistently achieved and exceeded monthly sales targets across major currencies (USD, EURO, AED).
• Conducted market analysis in Cyprus to support business expansion and set up a new branch office.
• Generated high-quality leads, negotiated profitable deals, and strengthened long-term client partnerships.
• Identified decision-makers, nurtured key accounts, and improved customer retention.
• Delivered sales presentations, reviewed sales forecasts, and aligned strategies with company goals.
• Monitored market trends and implemented strategies to grow product sales and profit margins.
• Collaborated with external partners and suppliers to create opportunities for business growth.

• Assisted passengers, coordinated service activities, and ensured smooth airport experiences.
• Maintained high customer satisfaction through professional and efficient service delivery.

• Managed end-to-end student recruitment and counselling for higher education institutions across the UK, USA, Australia, Canada, and New Zealand.
• Conducted personalised profile assessments, recommended suitable courses/universities, and achieved high conversion rates through targeted guidance.
• Built strong relationships with students, parents, and university representatives to streamline admissions and improve enrolment outcomes.
• Delivered large-scale presentations and informational seminars, influencing students at schools, colleges, and education fairs.
• Handled inbound/outbound enquiries, converted warm leads, and maintained an active pipeline for monthly enrolment targets.
• Collaborated with university partners on admission requirements, application updates, and promotional campaigns.
• Maintained accurate CRM records, tracked application progress, and prepared weekly performance reports for management.