Open To Work
SAROJ AKOIJAM
Imphal
Work Preference
Summary
Learning & Development (L&D) Manager with 13+ years of experience delivering enterprise-wide learning solutions across global markets, including Australia, the USA, and Saudi Arabia. Proven expertise in learning strategy, curriculum design, instructional design governance, and large-scale program delivery. Experience in leading cross-functional teams, partnering with senior stakeholders, and building scalable, high-quality learning ecosystems. Experienced in onboarding and contributing to Centres of Excellence (CoEs) to drive consistency, quality, and best practices across organizations.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Management Consulting (MC) Delivery Manager
Accenture
12.2022 - 02.2024
- Led end-to-end delivery of large-scale learning programs supporting global clients across Resources, Financial Services, and Consumer Goods and Retail industries.
- Managed learning programs with distributed teams of 5–20 instructional designers, developers, and delivery specialists.
- Established instructional design standards, review frameworks, and quality governance, improving content quality and rework reduction by ~25%.
- Oversaw project governance, risk mitigation, and stakeholder communication, achieving >95% on-time delivery and high client satisfaction scores.
- Led cross-functional collaboration with SMEs, internal and external stakeholders and business leaders to align learning programs with performance outcomes.
MC Associate Manager
Accenture
11.2019 - 12.2022
- Led the design, development, and review of learning content.
- Managed project execution activities including work planning, task tracking and progress reporting to internal and client stakeholders.
- Acted as a key point of contact for stakeholders, facilitating reviews, addressing concerns, and ensuring timely resolution of issues and risks.
- Supported Delivery Manager in governance activities, risk management, and continuous process improvements across learning engagements.
MC Delivery Specialist
Accenture
12.2015 - 11.2019
- Gathered, analyzed, and created content following defined learning objectives and style guidelines.
- Developed high-quality learning assets including eLearning modules, instructor-led materials, job aids, and reference guides.
- Conducted quality reviews to ensure accuracy, consistency, and adherence to instructional design and branding standards.
- Identified and escalated delivery risks and dependencies, contributing to effective mitigation strategies.
- Supported PMO-related activities such as status tracking, documentation, and reporting to enable smooth program execution.
MC Analyst
Accenture
01.2012 - 12.2015
- Created content following defined learning objectives and style guidelines.
- Gathered and organized content from multiple sources, collaborating with senior team members and SMEs.
- Participated in peer reviews to ensure content accuracy and compliance with established quality standards.
Instructional Writer
eNyota Learning
09.2010 - 09.2011
- Created content following defined learning objectives and style guidelines.
- Collaborated with reviewers to incorporate feedback and improve content quality.
Education
MSc (Geology) -
Savitribai Phule Pune University
Skills
- Training Needs Analysis
- Learning Strategy and Curriculum Design
- Instructional Design Review and Coaching
- Global Stakeholder and Client Management
- Onboarding and Workforce Enablement
- Centres of Excellence (CoE) Support
- Learning Program Management
- Training Quality and Governance
- Articulate 360
- Adobe Captivate
- SAP SuccessFactors (LMS)
- Whatfix WalkMe (Digital Adoption Platforms)
- Jira
- SAP
- Salesforce
Certification
- Basic Course in Instructional Design, SNDT University, Mumbai.
- Technical Writing, Integrated Quality Training Institute, Bangalore.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Management Consulting (MC) Delivery Manager
Accenture
12.2022 - 02.2024
MC Associate Manager
Accenture
11.2019 - 12.2022
MC Delivery Specialist
Accenture
12.2015 - 11.2019
MC Analyst
Accenture
01.2012 - 12.2015
Instructional Writer
eNyota Learning
09.2010 - 09.2011
MSc (Geology) -
Savitribai Phule Pune University