Saroj Chandrawanshi

HDFC Life

07.2016 - Current

Identified opportunities for process improvement, leading to increased efficiency within the department.
Developed strong client relationships through effective communication and proactive problemsolving.
Coordinated assurance engagements from planning to execution, providing reliable results for clients.
Streamlined assurance processes for improved accuracy and timely completion of projects.
Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.
Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
Enhanced customer satisfaction by addressing and resolving insurance-related inquiries and concerns.
Increased cross-selling opportunities by proactively identifying potential new business leads during client interactions.
Participated in ongoing training sessions to remain current on industry developments and improve overall job performance.
Assisted colleagues in resolving complex cases by sharing knowledge of policies and best practices when needed.

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