Saroj Kumar Giri

‣ Improved customer satisfaction by promptly addressing and resolving support issues.

‣ Streamlined support processes for increased efficiency and faster issue resolution.

‣ Trained new support analysts, contributing to the overall growth and success of the team.

‣ Filing the Financial Crimes Enforcement Network (FinCEN) , when SAR found.
‣ Analyzing transactions and if fraud found create SAR report.

‣ Assist in the identification, risk assessment and on-going monitoring of high-risk accounts for suspicious activity.
‣ Responsible for monitoring various fraud detection queues and reports.
‣ Review and investigate alerts generated by the system and resolve it with various discounting factors as per Sanctions/PEP guidelines.
‣ Interpreted and applied anti-money laundering regulations to identify and recommend compliance changes as appropriate.
‣ Implemented and maintained appropriate KYC and enhanced due diligence compliance standards.

‣ Managing and investigating AML/CTF and PEP alerts
‣ Respond to information requests regarding the Firm’s BSA/AML/OFAC program, within defined guidelines.
‣ Analysis and reviews trends and customer account activity to detect potential fraud situations.
‣ Collected and examined financial statements and documents to assist in identifying unusual transaction patterns.

⁍ Having 1.1 years of experience in Transaction Monitoring Analyst (KYC/AML)
⁍ Fraud investigation Anti money laundering, screen and SAR narration writing and fileing.
⁍ Review and investigate Alerts generated by the system and resolve it with various
discounting factors as per Sanctions/PEP guidelines. (WOC/SDN data)
⁍ Interpreted and applied anti-money laundering regulations to identify and recommend compliance changes as appropriate.
⁍ Contacting customer/Internal support team directly for required information for clearing a case/Trigger.
⁍ Implemented and maintained appropriate KYC and enhanced due diligence compliance standards.
⁍ Maintained detailed tracking of KYC file status and other customer record activities to ensure completion within required timeframes.
⁍ RFI with customer /escalate for further action.
⁍ Having Basic knowledge on Business objects reporting tools.
⁍ Working in 24/7 support and solving all the issues as per SLA.