Summary
Overview
Work History
Education
Skills
Websites
Awards
Languages
Timeline
Generic
Saroj R

Saroj R

Mumbai

Summary

With 21 years of experience in retail, business development, operations, and brand expansion across B2B and B2C segments, I have successfully managed Ecommerce, MT, GT, D2C, and Marketing. I have achieved turnovers of 1700 crores and led market entries in MENA, India, USA, and Canada. My expertise lies in online and offline retail, collaborating with 22 international Brands ( Victoria secret, Bath & Body work, MAC, American eagle )& top E-commerce platforms, and overseeing 148 stores. I have driven business expansion initiatives, introduced strategic planning methodologies, and developed tailored policies and procedures for diverse markets. As a visionary leader, I am dedicated to driving revenue growth and operational excellence in the retail industry.and fostering strategic partnerships. A visionary professional with a strong track record of delivering revenue growth, profitability, and excellence in complex, competitive environments.

Overview

23
23
years of professional experience

Work History

Business Head and Brand Manager

M.H Alshaya
12.2019 - Current

CATEGORY: SKINCARE & APPAREL

  • Achieved a 12% increase in business turnover, progressing from 900 crore to 1,800 crore in one year by implementing strategic merchandising, buying, marketing, and business plans.
  • Manage a team of 32 staff members, providing leadership and guidance to drive operational efficiency and productivity.
  • Oversee buying, merchandise planning, allocation, and sales for 5 luxury brands across 9 countries, including Dubai, Kuwait, Egypt, Qatar, Saudi Arabia, KSA, Bahrain, Jordan, and Oman.
  • Monitor sales, markdowns, margins, budget management, buying, and inventory control to optimize financial performance.
  • Formulate comprehensive business strategies and plans for brand growth across online and offline platforms.

Vice President

Naaptol
04.2017 - 11.2019
  • CATEGORY: SKINCARE & APPAREL
  • Spearheaded brand management and product development, leading end-to-end business activities, and building a private beauty brand aligned with market needs.
  • Planned and implemented strategies to drive revenue growth, profitability, and improved brand positioning.
  • Held P&L ownership, conducting in-depth market and competitor analysis to identify growth opportunities.
  • Deployed innovative digital solutions to accelerate growth, enhance consumer engagement, and enable virtual selling.
  • Expanded brand and product portfolio, leveraging customer and market feedback to design effective sales strategies.
  • Developed and scaled an e-commerce framework, driving operational success across platforms.
  • Implemented marketing innovations, boosting customer retention from 8% to 32%.
  • Negotiated strategic contracts, achieving a 12% improvement in profitability, and a 15% enhancement in contribution margins.
  • Reported directly to co-founders (CEO and MD), providing insights and executing strategic plans to meet revenue and growth targets.
  • Identified market trends and improved customer targeting, increasing repeat business, and reducing pack returns.
  • Orchestrated high-ROAS campaign planning (4–5) through data-driven marketing and customer insights.

Business Head

SHOP CJ Network
08.2015 - 03.2017
  • CATEGORY: SKINCARE & APPAREL
  • Spearheaded online and offline business operations in India and internationally
  • Successfully launched five private label brands, driving an increase in the brand portfolio.
  • Onboarded brands on 22 e-commerce platforms (Amazon, Flipkart, eBay, Walmart, etc.). And executed comprehensive management of listings and marketing strategies.
  • Implemented performance marketing, Google, Meta, influencer marketing, social media, PR, and offline ads to enhance brand visibility and drive sales.
  • Conducted OTB planning, P&L management, and inventory control to optimize pricing and product mix, resulting in a 15% increase in profit margins.
  • Developed efficient pullback and replenishment systems, leading to a 20% reduction in stockouts, and improved customer satisfaction.
  • Innovative products, storylines, and marketing strategies resulted in a 30% increase in customer engagement and sales.
  • Tracked marketing expenses versus performance, conducted in-depth market and competitor analysis, and formulated seasonal looks and style guides for campaigns, resulting in a 25% increase in ROI.
  • Created store visual merchandising guides and conducted extensive research on trends in products, brands, and styles, leading to a 40% increase in store footfall and sales conversion.

Manager

Trent Ltd
11.2012 - 08.2015
  • Developed OTB plan for each brand by analyzing sales data, sales forecasts, inventory checks, and forthcoming events.
  • Collaborated with the team to design merchandise plans, including pricing, promotion, and assortment, for the timely availability of stocks at stores and warehouses.
  • Planned markdowns and promotions to optimize sales and inventory turnover.
  • Allocated merchandise to achieve LFL (like-for-like) growth, and meet monthly launches, weekly drops, and thematic targets.
  • Achieved an 18% increase in gross margin and reduced customer returns by 9% through effective merchandise planning and allocation strategies.
  • - Visionary leadership, global strategic alliances, high-stakes negotiations, strategic business planning with budget/sales forecasting, tactical market planning/research, competitor analysis and monitoring, new business development, brand management, training and mentoring.

Business Head

Fabindia
04.2009 - 10.2012
  • CATEGORY: SKINCARE & APPAREL
  • Orchestrated revenue, margin, and growth strategies for various categories, contributing to a 15% increase in overall sales
  • Implemented effective range planning for 120 stores, resulting in optimized inventory and higher sales turnover.
  • Spearheaded the development of planning and forecasting processes, leading to a 20% increase in profitability.
  • Utilized trend forecasts to devise and execute sales plans, resulting in a 10% boost in category sales.
  • Conducted comprehensive financial analysis, yielding valuable insights on sales, margin, discount, and inventory, leading to a 12% reduction in excess inventory.
  • Collaborated with the central planning team on Open to Buy (OTB) procedures, ensuring efficient allocation of resources, and reducing stock-outs by 10%.
  • Streamlined inventory management processes, leading to a 15% decrease in carrying costs and stock wastage.
  • Directed a cross-functional team consisting of designers, factory operations, and sourcing personnel to ensure seamless operations and timely product delivery.
  • Implemented vendor-product mapping strategies, optimizing supply chain efficiency, and reducing lead times by 20%.
  • Collaborated with sales and marketing teams to drive category growth, resulting in a 25% increase in market share.

Head Buying and Merchandising

Evinix Retail
12.2006 - 04.2009

Brand Manager

Evinix Retail
04.2004 - 11.2006
  • Spearheaded the successful onboarding process for 15 new brands for retail sales, including renowned names like Biba, W, Peter England, American Eagle, Nike, Puma, and Adidas, leading to a 20% increase in overall retail sales.
  • Conducted meticulous merchandise selection, negotiation, and purchase activities, resulting in a 15% improvement in profit margins.
  • Managed merchandise buying, planning, store allocation, and supply functions, optimizing inventory turnover, and reducing stockouts by 25%.
  • Monitored the performance of 12 brands, driving a 30% increase in sales, a 25% improvement in ROI, and a 20% enhancement in the stock-to-sales ratio (SOR).

Buying Manager

Fabindia
06.2002 - 03.2004

Education

MBA/PGDM -

Sasmiras Institute of Management Studies and Research
Mumbai, INDIA
01.2004

B.Sc -

Mumbai University
Mumbai, INDIA
01.2002

Skills

  • Buying
  • Skincare and cosmetics
  • Revenue generation
  • Luxury Brand Management
  • Strategic Leadership
  • P&L Management
  • Brand Development and Marketing Strategy
  • Luxury Retail and E-commerce Operations
  • Supply Chain and Inventory Optimization
  • Digital Innovation and Customer Engagement
  • Team leadership and cross-functional collaboration
  • Business Development
  • International Sales
  • B2B sales
  • E-commerce Development

Awards

  • Business Excellence Award, Naaptol, 2018
  • Excellence in Category development, Trent Ltd, 2015
  • High Performance Team by Dale Carnegie, Shop CJ, 2017
  • Category Manager award, Shop CJ, 2016
  • Best Performance Award, FabIndia, 2011
  • Employee of the year Award, Evinix Retail, 2005

Languages

  • English
  • Hindi
  • Marathi

Timeline

Business Head and Brand Manager

M.H Alshaya
12.2019 - Current

Vice President

Naaptol
04.2017 - 11.2019

Business Head

SHOP CJ Network
08.2015 - 03.2017

Manager

Trent Ltd
11.2012 - 08.2015

Business Head

Fabindia
04.2009 - 10.2012

Head Buying and Merchandising

Evinix Retail
12.2006 - 04.2009

Brand Manager

Evinix Retail
04.2004 - 11.2006

Buying Manager

Fabindia
06.2002 - 03.2004

MBA/PGDM -

Sasmiras Institute of Management Studies and Research

B.Sc -

Mumbai University
Saroj R