Sarojanand Jha
East Delhi
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Team Leader, Sales Operations
Health Care At Home India Pvt. Ltd.
Noida
04.2020 - 08.2023
- Provided caregiving services for elderly individuals requiring assistance with daily activities. Coordinated the placement of qualified caregivers to support clients’ needs and enhance their quality of life.
Tele Sales Team Leader
Health Care at Home
EAST DELHI
02.2016 - 02.2019
- Started as an Executive and was promoted to Project Lead, successfully overseeing approximately 10 projects. Managed a team to ensure project objectives were met, fostering collaboration and achieving key milestones.
Health Councellor
Max Bupa
Karol Bagh
09.2015 - 02.2016
- After assuming the lead role, I engaged with customers to understand their requirements and conducted home visits to provide detailed information about insurance options.
- Increased client engagement in wellness programs by facilitating interactive workshops on stress management, nutrition, and self-care techniques
SME Team Leader
Policy Bazaar.com
Gurgaon
02.2012 - 08.2015
- Mentored new employees, providing comprehensive onboarding support and guidance to ensure smooth integration into the team
- Implemented performance metrics to monitor individual and collective progress, driving accountability and results-oriented behavior among team members
- Empowered team members by offering opportunities for skill development through workshops, seminars, and online courses tailored to their professional growth needs
- Facilitated regular team meetings to review progress, discuss challenges, and devise solutions for continuous improvement
Education
Senior High School - NA
NIOS
NOIDA04.2010
Matriculation - NA
CBSE Board
Delhi04.2007
B.A - Arts
Sikkim Manipal University
GangtokSkills
- Sales Training
- CRM software proficiency
- Coaching and Mentoring
- Team motivation
- Sales Strategy Implementation
- Sales Reporting
- Target setting
Certification
Basic and Advance Excel, Delhi, 04/01/10, It helps to analyze all the data
Hobbies and Interests
- Playing Cricket
- Singing
Projects
Caregiver, Health Care At Home India Pvt. LTD., 11/01/20, 08/01/23 Mix Projects, Health Care at Home India Pvt. Ltd., 02/01/16, 12/01/19
Languages
- Hindi
- English
- Maithili
Personal Information
- Date of Birth: 11/15/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Team Leader, Sales Operations
Health Care At Home India Pvt. Ltd.
04.2020 - 08.2023
Tele Sales Team Leader
Health Care at Home
02.2016 - 02.2019
Health Councellor
Max Bupa
09.2015 - 02.2016
SME Team Leader
Policy Bazaar.com
02.2012 - 08.2015
Basic and Advance Excel, Delhi, 04/01/10, It helps to analyze all the data
Senior High School - NA
NIOS
Matriculation - NA
CBSE Board
B.A - Arts
Sikkim Manipal University
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