Sarojini Pradhano

• Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
• Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
• Utilized CRM systems effectively to track customer interactions, document detailed case notes, and access relevant account information quickly when needed.
• Developed strong relationships with clients, resulting in repeat business and positive feedback.

• Built long-lasting partnerships with key stakeholders in the real estate industry, driving new business referrals.
• Bought, renovated and flipped houses using real estate and construction knowledge.
• Developed strong relationships with local real estate agents to ensure optimal exposure of REO listings.
• Boosted referral business by establishing a strong network of professional contacts in the real estate industry.

I have completed my Batchelor degree in PRISM degree and PG college at Dwarka Nagar, visakhapatnam