Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Saroor Javaid

Chanapora

Summary

Motivated and detail-oriented professional with a strong commitment to delivering high-quality results in fast-paced environments. Skilled in customer service, administration, and project coordination, with a proven ability to manage multiple tasks, communicate effectively, and adapt quickly to new challenges. Eager to contribute to organizational success and grow within a dynamic team.

Overview

2
2
years of professional experience

Work History

Customer Service Executive

Urban Money Company
Paraypora
04.2023 - 11.2024
  • Handled inbound and outbound customer calls, providing prompt and accurate information regarding financial products and services.
  • Resolved customer queries, complaints, and service issues efficiently, ensuring high client satisfaction.
  • Maintained customer records and updated account information using CRM systems.
  • Collaborated with internal teams to escalate and resolve technical or account-related concerns.
  • Assisted in onboarding new clients by explaining procedures and service offerings clearly.

Education

Bachelor of Science -

Nawa Kadal College
Srinagar
01.2022

Higher Secondary -

Amira Kadal College
Srinagar
01.2018

Secondary School -

Police Public School
Srinagar
01.2016

Skills

  • Customer Service
  • Client Relations
  • Effective Communication
  • Interpersonal Skills
  • Time Management
  • Multitasking
  • Microsoft Office Suite
  • Adaptability
  • Quick Learning

Languages

English
Beginner
A1
Urdu
Beginner
A1
Hindi
Beginner
A1

Timeline

Customer Service Executive

Urban Money Company
04.2023 - 11.2024

Bachelor of Science -

Nawa Kadal College

Higher Secondary -

Amira Kadal College

Secondary School -

Police Public School
Saroor Javaid