Sarthak Ahuja
Delhi/NCR
Summary
Professional with 13 years of experience in Mobility, Agritech, automobile, banking, insurance, sales, driving profitability through strategic growth, leading teams, and quality control. Fiercely competitive in my approach, capable of handling complex situations from a strategic and tactical perspective. Presently seeking a suitable leadership position with a market-leading, high-growth company to expand my learning, knowledge, and skills.
Overview
14
14
years of professional experience
Work History
Head of Hub Operations
Blusmart Mobility Pvt Ltd
12.2023 - Current
- Heading hub operations for a fleet of over 8500 vehicles across 66 hubs in NCR, Bangalore and Mumbai.
- Responsibilities include managing supply hours, maintaining SoC for operational logins, coordinating fleet maintenance to minimize downtime, overseeing driver hiring and retention, and ensuring the upkeep of hub amenities.
- Maintaining 24x7 driver logins for over 7000 drivers in NCR, 2000 in Bangalore and 100 DPs in Mumbai, ensuring consistent month-on-month growth aligned with fleet induction.
- Enhancing the Driver Partner experience by resolving queries at the hub level and collaborating with the central team.
- Overseeing WoW Driver Partner retention and optimizing slot selection at hubs.
- Ensuring desired DP payouts through close coordination with the DP Ops and Product teams.
- Working closely with the Product team to enhance the DP app, improve hub dashboards, and implement key changes in the weekly payout structure for Driver Partners.
Head of Acquisition
Mooofarm Pvt Ltd
08.2021 - 12.2023
- Developed and managed a sales team of 250+ members across 3 states namely Haryana, Rajasthan, and Punjab
- Heading the sales and acquisition of all 3 business units of the company i.e
- Milk, Feed, and Cattle
- Developing & continuously improving the sales strategy to ensure continuous growth and creating the mechanism for tracking and reviewing Sales teams on performance metrics for achieving time-bound defined sales targets
- Overseeing training of the sales force by developing effective sales training modules with the L&D team
- Creating process excellence by collaborating with the cross functions i.e
- CX., product, finance, marketing, etc
Territory Manager
Cars24 Services Pvt Ltd
12.2019 - 08.2021
- Managed GS/Yard Sales & Marketplace Sales while ensuring growth and achievement of targeted revenue and sales run rate, NPS, and Stock Management
- Led a team of 5 Sales Managers with 35 Car Advisors to achieve the desired sales target, while keeping customer-centricity and growth as top priorities
- Successfully launched 2 GS Yards in Noida and Ghaziabad and stabilized their operations, achieving 75% of the monthly stock sales target
- Led the customer experience centers for the entire Delhi/NCR region, driving initiatives to enhance the overall customer experience
Senior Manager
ICICI Bank Ltd
05.2019 - 12.2019
- Responsible for Credit Card Sales in the NCR region through ICICI Bank branches
- Led a team of 22 sales officers, providing them with comprehensive training in sales and customer experience to successfully achieve the defined sales targets and achieved and maintained the highest NPS in the entire zone throughout
- I was responsible for sending all dashboards and business updates to senior bank officials, including CHs and RHs
- Conducted regular training sessions with branches for newly launched and existing products
Sales Manager
HDFC Bank Ltd
11.2015 - 05.2019
- Responsible for Credit Card Sales and cross-selling various assets and liability products through HDFC Bank in the Noida region
- Led a team of 16 BDRs, providing them with comprehensive training in sales and customer experience to successfully achieve the defined sales targets
- Maintained the top position in the scorecard throughout my tenure, which led to a well-deserved promotion based on my exceptional performance
- I was responsible for sending all dashboards and business updates to senior bank officials, including CHs and RHs
- I conducted regular training sessions with branches for newly launched and existing products
Unit Manager
SBI General Insurance
07.2014 - 11.2015
- I was responsible for sales of all product lines, including motor, health, SME, etc., through SBI branches in the Noida and Ghaziabad region
- Grew the entire business portfolio by 300% in the course of 11 months
- Responsible for sending all the dashboards and business updates to senior bank officials i.e
- CHs, RHs
- I was responsible for first level underwriting of the risk at branch level to maintain profitability at branch level
Unit Sales Manager
ICICI Lombard GIC Ltd
03.2012 - 07.2014
- I have worked in various company verticals, including KRG (Key Relation Group), Banca, and Geo, gaining exposure to sales across the entire product line of the company
- My role involves preparing presentations for various corporate clients and showcasing the SME product line and providing product training to relevant stakeholders
- Special focus on high business generator corporate to generate maximum revenue in most profitable segment i.e
- Loan protector
Relationship Manager
Aegon Religare Life
08.2011 - 01.2012
- Responsible for sales of life insurance products through the direct channel by working on various campaign leads to generate sales
- Preparing presentations for various corporate clients for enhancing revenue generation
- Received the award for best debutante (quick launcher) in the first month of my professional career
Education
Licentiate - GI -
Insurance Institute of India
12.2012
B.Com - undefined
Jagran College of Arts, Science and Commerce
06.2011
Skills
- Effective Task Management
- Rapid Skill Acquisition
- Strategic Problem Analysis
- Efficient Task Prioritization
- Microsoft Office
- Leadership
- Strong Interpersonal Communication
- Service Excellence
- Team management
Personal Information
Date of Birth: 09/13/89
Timeline
Head of Hub Operations
Blusmart Mobility Pvt Ltd
12.2023 - Current
Head of Acquisition
Mooofarm Pvt Ltd
08.2021 - 12.2023
Territory Manager
Cars24 Services Pvt Ltd
12.2019 - 08.2021
Senior Manager
ICICI Bank Ltd
05.2019 - 12.2019
Sales Manager
HDFC Bank Ltd
11.2015 - 05.2019
Unit Manager
SBI General Insurance
07.2014 - 11.2015
Unit Sales Manager
ICICI Lombard GIC Ltd
03.2012 - 07.2014
Relationship Manager
Aegon Religare Life
08.2011 - 01.2012
B.Com - undefined
Jagran College of Arts, Science and Commerce
Licentiate - GI -
Insurance Institute of India
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