Sarthak Swain
Bengaluru,KA
Summary
Dedicated and results-driven Product Owner with 11 years of IT experience (6+ years as Business Analyst). Proven track record of translating business needs into actionable product requirements and driving successful development cycles. Adept at collaborating with cross-functional teams to deliver high-impact solutions and improve overall product functionality. Seeking to leverage analytical and strategic skills in a challenging Product Owner role.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Analyst
Shell Business Operations
08.2017 - Current
- Conducted interviews with key business users/stakeholders to collect information on business processes and user requirements.
- Created and maintained business process flows (as-is, to-be), system flows/activity diagrams. Specifying UI requirements and generating software requirement specifications (SRS) document.
- Work closely with UI/UX designers to create user-friendly interfaces, resulting in 15% improvement in overall user satisfaction.
- Assisted in development of new feature for existing product, resulting in better customer satisfaction.
- Release Management: Collaborate with engineering, quality assurance, and other cross-functional teams to plan and execute product releases. Ensure that products are delivered on schedule and meet quality standards.
- Supported Software Change Request Management for various projects.
- Engage with Product Manager to understand product road map, gather requirements and prioritize those requirements.
- Created User stories, UAT test cases based on requirements and track them throughout development phase and test them as per client expectations on product.
Campaign Analyst
Alshaya India
06.2015 - 07.2017
- Utilized statistical techniques and data visualization tools to derive actionable insights.
- Analyzed large datasets related to customer behavior, sales trends, and marketing campaign performance.
- Worked on customer segmentation to tailor campaigns based on demographics, behavior, and preferences.
- Provided regular reports and analysis to stakeholders, highlighting key performance indicators and areas for improvement.
- Conducted A/B testing on various elements of marketing campaigns to optimize messaging, visuals, and other factors.
- Worked on marketing automation tools, CRM systems, and analytics platforms commonly used in retail industry.
Space Planner
Tesco HSC
01.2013 - 06.2015
- Demonstrated expertise in designing and optimizing retail floor plans to maximize space utilization.
- Utilized data analysis and sales trends to determine most effective locations for key products within retail space.
- Successfully integrated visual merchandising principles to create eye-catching displays and attract customer attention.
- Collaborated with cross-functional teams, including store managers, architects, and merchandising teams, to align space planning strategies with overall business objectives.
- Utilized analytical skills to interpret sales data, customer behavior, and market trends for informed decision-making in space planning.
Education
Bachelor of Engineering - Mechanical Engineering
Chhattisgarh Swami Vivekanand Technical University
Raipur, India06.2012
Skills
- Requirements Gathering
- Product Development
- Stakeholder Management
- User Acceptance Testing
- SQL Programming
- Data Analysis/Modelling
- Strategic Planning
- Workflow/Flow chart
- Agile Methodology
- Jira/ADO
Certification
- PSPO, Scrum.org (Jan 2024)
Timeline
Business Analyst
Shell Business Operations
08.2017 - Current
Campaign Analyst
Alshaya India
06.2015 - 07.2017
Space Planner
Tesco HSC
01.2013 - 06.2015
Bachelor of Engineering - Mechanical Engineering
Chhattisgarh Swami Vivekanand Technical University
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