Sarthak Swastik
Manager- Business Development
Kolkata,WB
Summary
Passionate & Result driven operation professional with the experience in Process setting, Key account management & supply chain management. Equipped with a record of appreciations for resolving the problems with effectiveness & efficiency.
Overview
1
1
Language
18
18
years of post-secondary education
3
3
years of professional experience
Work History
Manager-Business Development
Pristyn Care
Kolkata, West Bengal
07.2019 - Current
- Achieved the target of 1.7 Cr Annually by Q4' 2020-2021 from healthcare devices, fitness essentials , orthopedics support & intimate hygiene .
- Enhanced 27.39 % in sales revenue in the course of 1 years.
- Built the required business network of hospitals , surgical distributors & diagnostics center (117+) through ATL & BTL channel.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Liaise with key stakeholders- surgical distributor owners & hospital channels across all stages from lead generation to product dispatch by maintaining TAT (1-2 days).
- Achieved targets of revenue generation both in volumes of surgical products and take away percentage( 65-70)% of final invoice.
- Effectively monitored competition and appropriately adjusted ATS (Average Ticket Size) based on supply & demand.
- Revenue generation & Reconciliation of Accounts receivables and Accounts payable for Associated business channel partners and maintaining the desired take away for the organization.
- Attended sales group/agency meetings concerning sales targets, forecasts, and reporting on market situation and competition.
- Developed & implemented sales plan to expand customer base and increase customer retention.
- Propelled continuous improvements and strategically capitalized on current market trends.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Executive - Crew Control & Logistics
IndiGo Airlines
Gurgaon , Haryana
07.2018 - 06.2019
- Managed, coordinated & Controlled the Cockpit Crews & Cabin Crews
- Assigned flight duty to the crew members & closely tracking them according to the Company policy.
- Responsible to arrange crew members at any circumstances to maintain the on time performance (OTP) high.
- Consulted within team and stakeholders group to understand business needs and objectives, policies and procedures, problems, risks and opportunities.
- Assisted in developing and documenting business processes and policies for crew planning department and relevant stakeholders.
- Connected & negotiated with clients to achieve the corporate target.
- Built a pipeline and strong relationships with the logistics & hotel clienteles.
- Conducted change impact analysis to assess the potential implications of changes and document business rules, functions and requirements.
- Developed step by step documentations and conduct user trainings to support efficient operations and usage of systems(Airline Information Management System).
- Standardized reports, processes and metrics across cabin crew and cockpit crew as appropriate.
- Ensured excellent problem-resolution skills & ability to multi task in a fast paced & high volume environment Delivered and improved quality results by adhering to the standards & guidelines of the company.
Summer Intern
Satin Credit Care Network Ltd.
Rudrapur, Uttarakhand
05.2018 - 07.2018
- Worked as a Community Service Officer (CSO), Branch Compliance Credit Manager (BCCM), and Branch Manager (BM).
- Conducted village mapping, compulsory group training, collection & disbursement of loan, KYC as a CSO. Done the credit and compliance check, cash book management as a BCCM.
- Verified the loan utilisation and group recognition test as a BM. Reached out to potential customers and increase registration
- Connected with businesses over the phone and initiate the sales process Developed sales strategy to achieve sales goals
- Identified accounts to be targeted.
Live Project
Bajaj Corp. Ltd.
Noida, UP
01.2018 - 01.2018
- Served customers in a friendly, efficient manner following outlined steps of service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Conducted research, gathered information from multiple sources and presented results.
- Oversaw daily operations to ensure high levels of productivity.
- Carried out day-day-day duties accurately and efficiently.
Winter Intern
Nalco India Ltd.
Bhubaneswar, Odisha
01.2018 - 01.2018
- Analysed the 5 years balance sheet and profit and loss statement of the company and the rivals for framing the new marketing strategy.
- Analysed the Aluminium Market structure for export marketing and about the competitors to achieve a large chunk of market share.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Achieved management recognition by designing and implementing special project during internship.
Summer Intern
Future Retail Ltd.
Bhubaneswar, Odisha
05.2016 - 06.2016
- Successfully acquired 100 new customers in the month, generated 30% growth in revenue Provided an elevated customer experience to generate loyal clientele.
- Did survey on customer satisfaction.
- Created a questionnaire and collected data related to customer satisfaction from various customers.
Education
PGDM - Marketing & Finance
New Delhi Institute of Management
Delhi 07.2017 - 05.2019
BBA -
Utkal University, Science College
07.2014 - 06.2017
Naidu +2 Science College
Bhubaneswar 07.2012 - 05.2014
Srimad Bhagwad Gita Vidyamandir
Bhubaneswar 02.2001 - 06.2012
Skills
Channel sales
Key Accounts Management
B2B sales
Operations Management
Accomplishments
- Awarded “Stellar Performance Award” for the outstanding performance & dedication during COVID-19 Pandemic period at Pristyn Care.
- Awarded “6E claps- You made it happen” in regards to the performance during critical times(IROPs) at IndiGo Airlines.
- Received appreciation mail for excellent performance during irregularities in operations at IndiGo Airlines. Participated in Intra-college “Brand Quiz” Competition at New Delhi Institute of Management, New Delhi. Participated in the “Ad-Mad Show” at New Delhi Institute of Management, New Delhi.
- Awarded for securing 9th rank in Utkal University in Graduation Examination 2017.
- Awarded “Young Achievers Award” in external seminar on the topic “Vision Odisha 2030” at DSBM, Bhubaneswar.
Timeline
Manager-Business Development
Pristyn Care
07.2019 - Current
Executive - Crew Control & Logistics
IndiGo Airlines
07.2018 - 06.2019
Summer Intern
Satin Credit Care Network Ltd.
05.2018 - 07.2018
Live Project
Bajaj Corp. Ltd.
01.2018 - 01.2018
Winter Intern
Nalco India Ltd.
01.2018 - 01.2018
PGDM - Marketing & Finance
New Delhi Institute of Management
07.2017 - 05.2019
Summer Intern
Future Retail Ltd.
05.2016 - 06.2016
BBA -
Utkal University, Science College
07.2014 - 06.2017
Naidu +2 Science College
07.2012 - 05.2014
Srimad Bhagwad Gita Vidyamandir
02.2001 - 06.2012