Sarun Dev
General Manager
Thrissur
Summary
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
18
18
years of professional experience
Work History
General Manager
Technostick Corporation
12.2025 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Developed and implemented strategies to increase sales and profitability.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Branch Manager
Virgo Laminates Ltd
01.2022 - 12.2025
- Improved customer satisfaction by enhancing service quality and resolving client issues promptly.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Monitored market trends to identify new business opportunities and capitalize on potential growth areas within the community or region served.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
Area Business Manager
Century Plyboards India Ltd
02.2015 - 12.2021
- Analyzed market trends and competitor activities, adjusting strategies to maintain a competitive edge.
- Conducted regular business reviews with team members, identifying areas for improvement and growth opportunities.
- Developed strong relationships with key clients for long-lasting partnerships and increased profitability.
- Exceeded annual sales targets consistently through proactive prospecting, effective pipeline management, and diligent follow-up efforts.
- Increased sales revenue by implementing strategic business plans and expanding client base.
- Managed a team of sales representatives, providing coaching and guidance to improve performance and achieve targets.
Assistant Manager
Godrej & Boyce Mfg. Co
07.2011 - 01.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.
Business Development Executive
Al Shama Readymix
11.2009 - 01.2011
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Sales Supervisor
Dalmia Cement Bharat Ltd
11.2007 - 09.2009
- Achieving monthly and yearly sales targets by promoting the brand among builders, engineers, and contractors.
- Increased the number of institutional clients to attain the desired sales volume.
- Ensured zero outstanding items, and coordinated with the logistics for timely delivery.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
Education
MBA - Marketing&Systems
SRM Institute Of Management
Chennai 04.2001 -
Bachelor - Computer Science
St.Thomas College
Thrissur 04.2001 -
Skills
Operations management
Customer relationship management
Business development
Leadership and team building
Sales team development
Timeline
General Manager
Technostick Corporation
12.2025 - Current
Branch Manager
Virgo Laminates Ltd
01.2022 - 12.2025
Area Business Manager
Century Plyboards India Ltd
02.2015 - 12.2021
Assistant Manager
Godrej & Boyce Mfg. Co
07.2011 - 01.2015
Business Development Executive
Al Shama Readymix
11.2009 - 01.2011
Sales Supervisor
Dalmia Cement Bharat Ltd
11.2007 - 09.2009
MBA - Marketing&Systems
SRM Institute Of Management
04.2001 -
Bachelor - Computer Science
St.Thomas College
04.2001 -