Versatile and innovative management professional skilled at seeing "big picture" while still also focusing on details. Expertise in business development and streamlining operational processes and value chains.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Manager of Operations
Pepperfarms
Gurugram, India
09.2021 - Current
Spearheaded a Team of Managers to execute the Activations Phase of the all the 80Acres leased by the Organization.
Worked in a matrix management environment with complete understanding of Operations, Sales, SCM & Business Development.
Inter-department collaboration with the Sales & Agronomy Heads to refine procedures, devise best practices and enforce quality metrics for the Produce.
Headed a Sub-Department under Operations vertical and reported directly to the CEO during the Activations cycles.
Developed Dashboard systems to track and log the ongoing tasks and bottlenecks.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Deployed logistics systems and outsourced transportation to maximize efficiency, cost and benefit.
Built supplier relationships to establish effective purchasing arrangements with various APMC vendors and introduced the first in the Market, Order based Produce dispatch agreement.
Displayed exemplary negotiation skills when communicating with suppliers and vendors regarding contracts, policies and deadlines.
Devised an arrangement to easily adjust 20Metric Tonnes of a Commodity in the neighbouring APMCs.
Business Development Manager
Click-Labs Pvt. Ltd
Chandigarh, India
06.2020 - 05.2021
Handled business development, and operations vertical for US, UK and Middle Eastern Clients
First level calls to understand needs of the clients and determining a client’s business requirements
Build and document sales activities in CRM software and align activities
Maintaining Relationships with clients and timely picking upsells & cross-sells while nurturing the Accounts
Generated 15000 US$ revenue from Outbound Sales in the last month of the quarter from the concerned markets
Report Generation, Daily submission, analysis, Monthly reports generation and analysis
Business Consultant
Opulent Technologies Pvt. Ltd
Chandigarh, India
04.2019 - 06.2020
Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
Setting up Digital Footprints of the Organization.
Performed statistical analyses to gather data for operational and forecast team needs.
Tracked detailed hours and expenses for each project.
Onboarded and managed new accounts to boost retention rates by more than 30%.
Renegotiated outsourcing contracts to save considerable costs.
Marketing Intern
TCIL-IT
Chandigarh, India
05.2019 - 07.2019
Conduct market research to learn challenges and opportunities of company
Lead Generation for sales through Facebook Campaigns
Practiced search engine optimization to maximize efforts in creating brand awareness.
Education
MBA - Marketing & Operations
University Business School, Panjab University
Chandigarh
06.2018 - 05.2020
B.Tech - Information & Technology
University Institute of Information &Technology, Himachal Pradesh University
Shimla
06.2012 - 05.2016
Skills
Operations management
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Accomplishments
Organizing Member - AWIM Olympics2018
Organizing Member - WBC Workshop(UBS, Panjab University) 2019
Ranked amongst top 3 interns out of 36in summer internship
Represented UBS at SAEINDIA Master
Training Programme, 2019
Timeline
Manager of Operations
Pepperfarms
09.2021 - Current
Business Development Manager
Click-Labs Pvt. Ltd
06.2020 - 05.2021
Marketing Intern
TCIL-IT
05.2019 - 07.2019
Business Consultant
Opulent Technologies Pvt. Ltd
04.2019 - 06.2020
MBA - Marketing & Operations
University Business School, Panjab University
06.2018 - 05.2020
B.Tech - Information & Technology
University Institute of Information &Technology, Himachal Pradesh University