Overview
Work History
Education
Skills
Certification
Timeline
Languages
Interests
SeniorSoftwareEngineer

SARVESH KAKKAR

LUCKNOW

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Contract Logistics IT Specialist (Level Senior Executive)

Kuehne Nagel Pvt Ltd
06.2025 - Current
  • Manage the Network Infrastructure.
  • Vendor Handling.
  • Warehouse Operations & Maintenance, ensuring timely support for Workspace or Amazon logistics / Sort Center.
  • Give new joiners trainings & create domains.
  • Network Security & Warehouse surveillance Handling.
  • Manage the Manpower roster & Shifts.

Sr. Technical Engineer (IT)

Reliance Retail Project
02.2022 - Current
  • Provide IT support for various store formats, including Smart Bazaar and Reliance Jewels.
  • Manage IT asset inventory and create data for asset movements.
  • Oversee automation projects and ensure smooth IT operations.
  • Set up a help desk to manage queries and resolve system failures.

Outbound & IT Department Manager

Kuehne + Nagel Pvt. Ltd.
09.2016 - 02.2022
  • Managed IT asset support and vendor relationships.
  • Oversaw warehouse operations and maintenance, ensuring timely support for Amazon Dropship.
  • Collaborated on IT infrastructure planning and procurement processes.

Dell Certified Engineer

TVSE Electronic Pvt Ltd
07.2017 - 09.2019
  • Provided customer support for Dell systems, maintaining service quality and customer satisfaction.
  • Handled all types of Dell systems, including Inspiron and Vostro series.

Field Service Engineer

Syntel Global Technologies Pvt Ltd
10.2013 - 02.2015
  • Delivered on-site service for Lenovo customers and managed productivity metrics.
  • Delivered on-site service for banks printer supports also.

Customer Service Executive

Alfa Infotech
09.2012 - 07.2013
  • Diagnosed hardware and software issues and provided installation services.
  • Delivered on-site service for Sony Vaio customers and managed productivity metrics.

Education

Master of Arts - Sociology

Chhatrapati Shahu Ji Maharaj University
Kanpur, UP
05-2014

Bachelor of Arts - Sociology

Chhatrapati Shahu Ji Maharaj University
Kanpur, UP
05-2012

Aircraft Maintenance Engineering - undefined

Indian Academy of AME
Lucknow, UP
07-2011

Intermediate - undefined

St. Meera's Inter College
Lucknow, UP
03-2008

High School - undefined

St. Meera's Inter College
Lucknow, UP
03-2006

Skills

  • IT Asset Management and System Operations
  • Outbound Process Handling (CPT, PS Work)
  • Inventory Management (Cycle Count, Wall-to-Wall Process)
  • 5S, 5 Whys, and Root Cause Analysis
  • Customer and Vendor Relations
  • Adaptable in High-Pressure Situations
  • Technical Troubleshooting and Solutions
  • Data Management and Analysis in Excel, PowerPoint, and Word
  • L2 Level Support for Desktop, Laptop, Systems & POS, Barcode Printers, laser printer, Network devices IP-Based CCTV
  • Installation and Troubleshooting Continue Travelling & work management
  • Teamwork
  • Leadership
  • Adaptability
  • Work ethic
  • Creativity
  • Problem-solving
  • Attention to detail
  • Time management
  • Communication
  • Interpersonal skills

Certification

  • Jetking Computer Hardware & Networking Engineer (JCHNE) (A)
  • Course on Computer Concepts (CCC) IT NIELIT (A)
  • Lean Six Sigma Yellow Belt Sept 2023 (A)
  • Lean Six Sigma White Belt Sept 2023

Timeline

Contract Logistics IT Specialist (Level Senior Executive)

Kuehne Nagel Pvt Ltd
06.2025 - Current

Sr. Technical Engineer (IT)

Reliance Retail Project
02.2022 - Current

Dell Certified Engineer

TVSE Electronic Pvt Ltd
07.2017 - 09.2019

Outbound & IT Department Manager

Kuehne + Nagel Pvt. Ltd.
09.2016 - 02.2022

Field Service Engineer

Syntel Global Technologies Pvt Ltd
10.2013 - 02.2015

Customer Service Executive

Alfa Infotech
09.2012 - 07.2013

Master of Arts - Sociology

Chhatrapati Shahu Ji Maharaj University

Bachelor of Arts - Sociology

Chhatrapati Shahu Ji Maharaj University

Aircraft Maintenance Engineering - undefined

Indian Academy of AME

Intermediate - undefined

St. Meera's Inter College

High School - undefined

St. Meera's Inter College

Languages

Hindi
English

Interests

PLAY CRICKET, BIKE RIDING

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SARVESH KAKKAR