Sashi Subramaniam Nair
Chennai
Summary
IT Infrastructure Specialist with 9+ years of experience in implementation, administration, and troubleshooting across platforms including Windows, VMware, Active Directory, TSM, and Commvault backup. Delivered impactful solutions through effective management of IT systems, contributing to organizational growth and operational efficiency.
Overview
10
10
years of professional experience
Work History
System Administrator
Kyndyrl
Chennai
05.2022 - Current
- Assisted in planning, designing, troubleshooting, and deploying virtual servers and workstations to enhance operational efficiency.
- Conducted performance tuning on global systems to enhance efficiency.
- Maintained Windows servers (2003, 2008R2, 2012, 2016, and 2019) to ensure optimal performance and reliability.
- Handling Multiple export and import registry settings when troubleshooting OS level issues whenever required.
- Performing regular system maintenance, hardware and software upgrades on virtual servers.
- Establishing/Manage remote access for users through RDP connections.
- Reallocating servers and ESXI hosts based on resource needs and assisting with capacity planning.
- Conducted daily server health checks and maintenance activities to support system stability and uptime.
- Performance and capacity management on VMware servers.
- Creating Virtual machines, installing operating systems inside Virtual Machines.
- Installing tools and configuring the VMs based on customer requirements.
- Performing Snapshots, Cloning and Templates.
- Tracking the newly identified issues and documenting it with proper resolution notes for future reference.
- Maintaining proper SLA adherence in resolving the tickets and tracking it in SNOW.
- Utilized ServiceNow for efficient ticket management and tracking.
- Monitored system performance and conducted regular maintenance checks.
- Managed user accounts and permissions within the network environment.
- Assisted in backup procedures to protect against data loss incidents.
- Documented system configurations and operational procedures for future reference.
- Provided technical support to staff regarding software and hardware queries.
- Configured and maintained system hardware, software and network components.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Set up user accounts, permissions and passwords and defined network policies and procedures.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Performed regular backups of critical data and documents.
- Installed, tested and evaluated new systems, applications and patches.
- Analyzed system logs to identify suspicious activities or anomalies.
- Monitored system performance to ensure optimal operations and identified potential issues.
- Monitored application and print servers, rapidly responding to faults and malfunctions.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Coordinated with vendors and support teams to resolve technical issues and procure necessary equipment.
- Managed and maintained servers across multiple platforms, ensuring high availability and performance.
- Administered user accounts, permissions, and access controls, enhancing security and compliance.
System Analyst- Windows Administrator
HCL Technologies Private Limited
Chennai
07.2016 - 04.2022
- Assisting in planning, designing, troubleshooting and deployment of virtual servers and workstation.
- Evaluated global system performance and implemented performance tuning.
- Skilled on analyzing server process, services, virtual memory, security preferences to drives and folders.
- Handled multiple exports and imports of registry settings to troubleshoot OS-level issues.
- Establishing/Manage remote access for users through RDP connections.
- Reallocating servers and ESXI hosts based on resource needs and assisting with capacity planning.
- Managing VDI assignments and user sessions using VMware vSphere.
- Troubleshooting various issues occurred with respect to Backup, Nimsoft, SEP.
- Conducted daily server health checks and maintenance activities to ensure optimal system performance.
- Performance and capacity management on VMware servers.
- Installing tools and configuring the VM's based on customer requirements.
- Performing Snapshots, Cloning and Templates.
- Tracking the newly identified issues and documenting it with proper resolution notes for future reference.
- Maintaining proper SLA adherence in resolving the tickets and tracking it in SNOW.
- Ticket management skills through Service NOW.
- Actively involving and initiating CIM bridges for troubleshooting critical issues.
- Participating in Weekly Change Advisory Board call and Daily Operations call.
- Acquired foundational knowledge of Azure server builds and disk extension processes to support cloud initiatives.
Education
Bachelor of Commerce - Accounting and Finance
Gurunanak college of arts and science
01-2016
Commerce -
Kendriya Vidyalaya No2, Air force Station
Tambaram, Chennai01-2013
Kendriya Vidyalaya No2, Air force Station
Tambaram, Chennai01-2011
Skills
- Windows
- Active Directory
- Domain Name System (DNS)
- Dynamic Host Configuration Protocol (DHCP)
- Windows Vulnerabilities
- Group Policy
- Commission and Decommission of Servers
- Citrix
- Citrix Studio
- Citrix Director
- UPM
- Lotus notes configuration
- VMware
- Cluster
- ESX host
- Data store
- DRS
- Resource pool
- Server maintenance
- System monitoring
- Performance tuning
- Ticket management
- Capacity planning
- User support
- Technical documentation
- Hardware configuration
- Problem solving
- Team collaboration
- Effective communication
- Remote Access
- System updates
- Infrastructure upgrading
- Hardware and software installation
- Windows administration
- File system administration
- Software installation
- Technical support
- System upgrades
- Configuration management
- Backup management
- Hardware troubleshooting
- Patch management
Languages
- English
- Hindi
- Tamil
Projects
- Actively involved in VMware Tools and Hardware version upgrades.
- Server build and decommission of servers.
- Dynamically involved in migration of VDI's to Citrix environment.
Technical Skills
Have hands on experience in Active Directory, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Windows Vulnerabilities, Group Policy, Commission and Decommission of Servers in an environment., Have worked on Citrix Studio and Citrix Director (to check user session and server status). Knowledge on basic commands in citrix to find the load and users connected, UPM, Lotus notes configuration., Have worked on Cluster, ESX host, Data store, DRS and Resource pool., Have work experience in Active Directory installation, Password reset and Unlocking user and service accounts. Knowledge on AD groups and policies, server level patching, event log analysis, permission controls, domain settings.
Personal Information
- Father's Name: Subramaniam Nair
- Date of Birth: 10/08/93
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Timeline
System Administrator
Kyndyrl
05.2022 - Current
System Analyst- Windows Administrator
HCL Technologies Private Limited
07.2016 - 04.2022
Bachelor of Commerce - Accounting and Finance
Gurunanak college of arts and science
Commerce -
Kendriya Vidyalaya No2, Air force Station
Kendriya Vidyalaya No2, Air force Station