Kuchi Sasidhar
Hyderabad
Summary
I am excited about the opportunity to contribute my proven track record of exceeding targets and driving revenue growth to your esteemed organization. With a passion for excellence and a commitment to delivering results, I am confident in my ability to make a meaningful impact as a valued member of your team.
A seasoned and results-oriented business development professional with significant expertise in formulating strategic sales and business development plans to realize revenue accelerations and achieve targets. Proven track record and ability to enhance efficiency and productivity through innovative cost control techniques. Outstanding management skills with efficient people mentoring capability leading to development of high-performing teams. Expert in independently handling branch administration by implementing innovative and effective marketing and vendor acquisition strategies along with lending and managing key merchant and acquire accounts. Possesses ability to build strong networks and corporate relationships to accomplish results aligned with the overall strategic objectives of the organization.
Overview
8
8
years of professional experience
Work History
Manager Sales & Operations- High Order Luxury
VpropMart Consulting Pvt Ltd
Hyderabad
12.2023 - Current
- Develop and execute strategic plans to drive sales growth and operational efficiency in the luxury real estate market
- Cultivate and maintain relationships with high-net-worth clients, luxury property investors, and industry stakeholders
- Reviewed and analyzed reports, records, and directives to obtain data required for planning department activities
- Adapt strategies based on market dynamics and customer feedback to maintain a competitive edge.
- Employed effective motivational strategies to facilitate best performance from sales agents.
- Researched housing and other relevant regulations and legislation to verify compliance across sales team.
- Developed leads for sales agents by coordinating and promoting open houses and other public events.
- Resolved customer complaints in a timely manner.
- Performed market analysis to evaluate the potential for new developments.
- Collaborated with lenders to ensure that financing options were available for potential buyers.
- Managed advertising campaigns including print media, radio spots, television commercials.
- Developed and implemented sales strategies to maximize profitability.
- Negotiated terms of sale with buyers and sellers.
- Designed and implemented training programs for new hires and existing staff to promote consistency and quality across sales activities.
Senior Manager
Bharatpe
Hyderabad
06.2023 - 11.2023
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Evaluated hiring, firing, and promotions requests
- Provided strong leadership to enhance team productivity and morale
- Reviewed and analyzed reports, records, and directives to obtain data required for planning department activities
- Conducted performance evaluations, compensations, and hiring to maintain appropriate staffing requirements
- Implemented and developed operational standards, policies, and procedures
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Key Account Manager
Bharatpe
Hyderabad
06.2022 - 06.2023
- Worked well independently and on a team to solve problems
- Organized and prioritized work to complete assignments in a timely, efficient manner
- Remained committed to learning and growing inside this exciting industry
- Created and presented portfolios of growth, pointing out key trends
- Helped to establish and nurture key relationships with fixed-income clients
- Worked to effectively manage key partnerships with vendors, distributors, and other important players.
Assistant Sales Manager
Bharatpe
Hyderabad
04.2019 - 05.2022
- Set and met sales targets to increase revenue
- Found ways to ensure efficiency of sales operations and channel distribution
- Devised effective territory sales and marketing strategies
- Conducted training in sales techniques and company product attributes
- Assessed sales performance according to assigned targets
- Mapped current business and operational processes and offered recommendations for improvement
- Developed the product in Telangana for a year, Andhra Pradesh for a year, and Karnataka for a year.
Customer Service Team Lead
V5 Global Service Private Limited
Hyderabad
04.2017 - 06.2018
- Managed inventory tracking and physical inventory counts to minimize loss.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Trained and mentored associates to teach daily tasks and procedures.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Monitored employee performance and identified performance gaps for corrective action.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Customer Service Representative
Serco
Bangalore
03.2016 - 03.2017
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Updated customer accounts, addresses and contact information within call management databases.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
- Navigated through computer systems to review information and respond appropriately to callers.
- Maintained strong call control and quickly worked through scripts to address problems.
- Engaged actively with callers, confirming or clarifying information and diffusing anger.
Education
B.Tech-Mechanical -
Indian Institute of Science and Technology
05.2014
Intermediate -
Sri Chaitanya Junior College
04.2010
SSC -
AVS English Medium School
Skills
- Business Development
- Strategic Sales
- Revenue Acceleration
- Cost Control Techniques
- Management Skills
- Branch Administration
- Marketing Strategies
- Vendor Acquisition Strategies
- Relationship Building
- Corporate Relationships
- Marketing
- Operations Management
- Expense Tracking
- Staff Development
- Financial Management
- Staff Training and Development
- Lead Generation
- Cross-functional team management
- Project Management
- Sales Techniques
- Sales management
- Business Planning
- Customer Relationship Management (CRM)
Languages
- English
- Kannada
- Telugu
- Hindi
Languages
Telugu
First Language
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
Timeline
Manager Sales & Operations- High Order Luxury
VpropMart Consulting Pvt Ltd
12.2023 - Current
Senior Manager
Bharatpe
06.2023 - 11.2023
Key Account Manager
Bharatpe
06.2022 - 06.2023
Assistant Sales Manager
Bharatpe
04.2019 - 05.2022
Customer Service Team Lead
V5 Global Service Private Limited
04.2017 - 06.2018
Customer Service Representative
Serco
03.2016 - 03.2017
B.Tech-Mechanical -
Indian Institute of Science and Technology
Intermediate -
Sri Chaitanya Junior College
SSC -
AVS English Medium School
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