Sasikala V
Summary
Analytical professional with over 18 years of experience in administrative operations, IT helpdesk, and recruitment. Currently pursuing a transition into data engineering, equipped with practical training in SQL and Python. Recognized for efficient process management, structured problem-solving skills, and adaptability to new technologies through self-directed learning.
Overview
2026
2026
years of professional experience
Work History
Recruitment Consultant
Freelancer
12.2023 - Current
- Sourced and screened candidates for technical and non-technical roles.
- Collaborated with clients to understand hiring needs and deliver talent pipelines.
- Maintained applicant tracking sheets and streamlined candidate data management.
- Leveraged organizational and analytical skills while improving Excel-based workflows.
Helpdesk Trainee
Venusgeo Solutions
12.2021 - 03.2023
- Provided Tier 1 technical support and resolved end-user issues.
- Logged incidents, tracked service requests, and improved support documentation.
- Developed strong troubleshooting skills and exposure to IT systems and databases.
Visa Support Assistant
British Deputy High Commission
03.2016 - 09.2016
- Assisted in visa processing, data entry, and document verification.
- Maintained accurate records and ensured timely communication with applicants.
Visa Support Assistant
British Deputy High Commission
05.2015 - 09.2015
- Assisted in visa processing, data entry, and document verification.
- Maintained accurate records and ensured timely communication with applicants.
Sri Lankan Deputy High Commission
Visa Processing Officer
10.2010 - 12.2014
- Processed visa applications and performed identity/document verification.
- Used internal systems to log, track, and update applicant data.
Administrative Executive
Perfect Computers Pvt Ltd
06.2002 - 12.2009
- Provided executive-level support and handled confidential correspondence.
- Organized meetings, prepared reports, and maintained filing systems.
Administrative Services Manager
Perfect Computer Services
- Supervised administrative operations and coordinated between internal departments.
- Maintained records, generated operational reports, and improved document workflows.
- Ensured compliance and data accuracy across internal databases.
Education
BBA - Business Administration
BHARATHIDASAN UNIVERSITY
Skills
- SQL (MySQL, PostgreSQL)
- Data manipulation (Python, Pandas, NumPy)
- Apache Spark (Basics, Data processing)
- Data cleaning and ETL
- Excel proficiency
- Stakeholder communication
- Problem-solving and adaptability
- Self-learning and upskilling
Timeline
Recruitment Consultant
Freelancer
12.2023 - Current
Helpdesk Trainee
Venusgeo Solutions
12.2021 - 03.2023
Visa Support Assistant
British Deputy High Commission
03.2016 - 09.2016
Visa Support Assistant
British Deputy High Commission
05.2015 - 09.2015
Sri Lankan Deputy High Commission
Visa Processing Officer
10.2010 - 12.2014
Administrative Executive
Perfect Computers Pvt Ltd
06.2002 - 12.2009
Administrative Services Manager
Perfect Computer Services
BBA - Business Administration
BHARATHIDASAN UNIVERSITY
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