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Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Contributed innovative ideas and solutions to enhance team performance and outcomes. Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Worked with cross-functional teams to achieve goals. Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently. Collaborated closely with team members to achieve project objectives and meet deadlines. Assisted with customer requests and answered questions to improve satisfaction. Maintained updated knowledge through continuing education and advanced training. Provided excellent service and attention to customers when face-to-face or through phone conversations.Approached customers and engaged in conversation through use of effective interpersonal and people skills. Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.