Proven leader with a track record of enhancing operational efficiency and profitability at Vision International Surveys And Mapping Company. Skilled in Operations Management and fostering Team Leadership, I have successfully implemented innovative strategies that resulted in significant business growth and increased market share. Demonstrated expertise in Project Management and Customer Relationship Management, achieving notable improvements in client satisfaction and team productivity.
Overview
26
26
years of professional experience
4
4
Languages
Work History
General Manager
Vision International Surveys And Mapping Company
05.2012 - 03.2018
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed budget implementations, employee evaluations, and contract details.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Formulated policies and procedures to streamline operations.
Developed and implemented strategies to increase sales and profitability.
Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performanceresults.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Assisted in recruiting, hiring and training of team members.
Reported issues to higher management with great detail.
Project Manager
Vision International Surveys And Mapping Company
05.2006 - 04.2012
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Identified plans and resources required to meet project goals and objectives.
Monitored project performance to identify areas of improvement and make adjustments.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Achieved project deadlines by coordinating with contractors to manage performance.
Developed and initiated projects, managed costs, and monitored performance.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Prepared and submitted project invoices for review and approval.
Administration Manager
Esruf Trading LLC
02.2004 - 02.2006
Negotiated favorable contracts with vendors for office supplies and services, reducing overall operational expenses while maintaining quality standards.
Streamlined office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
Enhanced staff performance through comprehensive training programs and regular performance evaluations, leading to a more skilled and motivated team.
Promoted a positive workplace culture by addressing employee concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
Spearheaded the transition to digital record-keeping, ensuring accurate and easily accessible information for improved decisionmaking.
Conducted regular audits of internal processes to identify areas for improvement and implement corrective measures promptly.
Senior Executive
Viraki Packwell Pvt. Ltd
09.1999 - 01.2004
Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
Streamlined operations to maximize business efficiency and profits.
Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
Directed market expansions to propel business forward, meet changing customer needs.
Freelancer
Far East Advertising Agency
09.1996 - 08.1999
Enhanced client satisfaction by delivering high-quality work within deadlines.
Collaborated with clients to define project requirements and deliverables.
Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
Salesperson
Greet Arts India
02.1992 - 08.1996
Worked to build relationships with customers and built potential for additional sales.
Increased sales and customer satisfaction through personalized servicing.
Improved customer service and telecommunication skills to build lasting relationships.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.