Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sasikumar Selvaraj

Chennai

Summary

Team leader with a proven track record in performance monitoring, effective delegation, and member motivation. Skilled in managing daily operations and facilitating team communication. Committed to identifying needs and delivering innovative solutions that drive results.

Overview

11
11
years of professional experience

Work History

Team Leader

Access healthcare Pvt.Ltd
Chennai
09.2022 - Current
  • Provided coaching and feedback on employee performance, encouraging professional development.
  • Collaborated with other departments to ensure alignment of goals across teams.
  • Established clear expectations for employees, providing guidance when needed.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Conducted regular performance reviews to assess individual team member progress.

Team Leader

Ags Healthcare Pvt.Ltd.
Chennai
01.2022 - 09.2022
  • Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
  • Conducted regular performance reviews to assess individual team member progress.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Delegated daily tasks to team members to optimize group productivity.
  • Developed and monitored key performance indicators (KPIs) to assess team effectiveness.

Client Specialist

Access Healthcare Pvt.Ltd
Chennai
12.2015 - 01.2022
  • Escalated complex cases to appropriate team members for timely resolution.
  • Participated in team meetings to understand goals and establish necessary process improvements.
  • Performed necessary troubleshooting to determine source of client reported issue.
  • Mentored junior team members and managed employee relationships.

AR Caller

Omega Healthcare Pvt.Ltd
Chennai
01.2014 - 12.2015
  • Processed customer payments and applied them to account balances accurately.
  • Documented status of collection efforts for tracking and reporting purposes.
  • Addressed customer inquiries regarding account discrepancies and issues effectively.

Education

Bachelor of Computer Applications - Computer And Information Sciences

Hindustan College of Arts And Science
Chennai
01-2014

Skills

  • Employee training and development
  • Performance management strategies
  • Data analysis and reporting
  • Team collaboration and building
  • Project management methodologies
  • KPI creation and tracking

Timeline

Team Leader

Access healthcare Pvt.Ltd
09.2022 - Current

Team Leader

Ags Healthcare Pvt.Ltd.
01.2022 - 09.2022

Client Specialist

Access Healthcare Pvt.Ltd
12.2015 - 01.2022

AR Caller

Omega Healthcare Pvt.Ltd
01.2014 - 12.2015

Bachelor of Computer Applications - Computer And Information Sciences

Hindustan College of Arts And Science

Similar Profiles

CREATE PROFILE
Sasikumar Selvaraj