Kutteppa Chandu
Tirupati,Andhra Pradesh
Summary
Ambitious Networking Specialist with 3 years of experience managing LAN/WAN infrastructure. Looking to leverage deep routing/switching expertise to take on complex enterprise design projects and drive technology modernization strategies that leads to the growth of the organization.
Having 3 years of Experience on Networking that includes troubleshooting and maintaining of networks in LAN, WAN environment. Hands of experience on configuration of Switches and Router. Having good knowledge of Cisco ASR- 1001-1X, ASR-9010, ISR 4300/4400, Catalyst 9200/9300/3650, 2960. Hands-on experience on the protocols like OSPF, BGP. Coordinating multi-vendor ISP escalations across AT&T, Lumen. Resolving critical hardware and protocol failures, executing LAN failover validations. Able to communicate technical information in easy and understandable way. Recognized for relationship building with team member and client.
Overview
4
4
years of professional experience
Work History
Engineer – L1
Labnova Healthcare and Diagnostics Products
07.2023 - Current
- Executed IOS upgrades and bug fixes across Cisco enterprise routers and switches.
- Administered Cisco core routers (ASR-9010, ISR 4300/4400) and in a large-scale enterprise environment.
- Managed Cisco Catalyst switches (2960, 9200, 9300, 3650) including VLAN configuration, Ether Channel setup, and inter-VLAN routing.
- Identified and resolved stack switch storage exhaustion and router OS-mode failures in coordination with Cisco TAC.
- Developed and maintained network SOPs for recurring issues, reducing Mean Time to Resolve (MTTR) and improving team efficiency.
- Diagnosed packet drops, CRC errors, and interface flapping Configured VLANs, trunk ports (802.1Q), and inter-VLAN routing
- Configured STP (Port Fast, BPDU Guard, BPDU Filter, ROOT Guard) and RSTP to prevent loops.
- Implemented BGP path manipulation using route-maps, optimizing inbound and outbound traffic with AS-Path and Local Preference policies.
- Collaborated with cross-functional teams to gather network requirements, troubleshoot issues, and provide solutions for network optimization and performance improvements.
- Diagnosed and resolved network hardware failures including SFP port faults and power supply failures; managed end-to-end Cisco TAC engagement and RMA lifecycle within SLA.
- Troubleshot and resolved Layer 2/3 protocol issues including OSPF neighbor adjacency drops, and interface-down events; performed Root Cause Analysis (RCA) and implemented permanent fixes within SLA targets.
- Acted as primary point of contact for multi-vendor ISP escalations (AT&T, Lumen); managed circuit outage resolution and SLA adherence for enterprise WAN links.
- Raised and tracked ISP trouble tickets (AT&T, Lumen, Orange, Airtel); maintained end-to-end communication with internal stakeholders until closure.
- Managed full incident lifecycle per ITIL framework: identification, logging, categorization, prioritization, escalation, and resolution — consistently meeting enterprise SLA targets.
- Authored and executed change requests with detailed implementation and rollback plans; achieved zero unplanned outages during infrastructure change windows.
- Collaborated cross-functionally with on-site, NOC, and vendor teams to drive rapid resolution of P1/P2 critical incidents
- Designed and implemented testing protocols for healthcare diagnostic products.
Engineer – L1
2COMS Pvt Ltd
05.2022 - 01.2023
- Lead and Drive Troubleshooting on Customer reported issues.
- Isolate Product issue at hardware/software level, replicate customer environments in lab, own and document communication among customers, engineering and provide final fix.
- Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business.
- Gain in-depth knowledge of the infrastructure and technologies that are present in customer’s network profile; including their network topology, features, configurations, and service history, which results in faster resolution.
- Partners internally with other Services teams to deliver focused support by participating in Customer reviews, Network trainings and driving critical issues to resolution
Education
Bachelor’s Degree - COMPUTERS
HIMAJA DEGREE COLLEGE
Tirupati01-2018
Intermediate - undefined
HIMAJA JUNIOR COLLEGE
01-2015
S.S.C - undefined
Sri Gayathri Global School
01-2013
Skills
- Technical Summary:
- LAN, WAN, IPv4 addressing, IPv4 Sub netting
- Ethernet header, ipv4 header, TCP header
- Knowledge on OSI reference model and TCP/IP reference model
- PING, UDP, ICMP, DNS, SSH, Telnet, Traceroute
- ARP - Proxy ARP, Gratuitous ARP, Reverse ARP
- DHCP- Relay Agent, Snooping, DORA
- Basic knowledge on VPN, IPSec
- Knowledge on MPLS L3VPN, Martini, Kompella, L2VPN (VPWS, VPLS)
- Routing Technologies:
- Static Routing, Dynamic routing, Inter-VLAN Routing
- Routing Protocols such as OSPF, BGP, IS-IS
- Knowledge on BGP Community, Route Reflector
- Knowledge on OSPF P2P connection, Passive Interface, Virtual Link, Sham Link
- Switching Technologies:
- VLANs, VTP, STP, RSTP, Ether Channel, VRRP, CDP, LLDP, Switch port Management
- Knowledge on Switch Stacking, VPC, VSS
- Tools & Platforms:
- Casebudy, Wireshark, Putty
Interests
Cooking, Watching Movies
Languages
English
Telugu
Tamil
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge. Date: Place: Tirupati Kutteppa Chandu.
Personal Details
- Father's Name: K. Ravi
- Date of Birth: 1998-03-02
- Gender: Male
- Nationality: Indian
Strengths
- Problem solving ability.
- Self Confidence to achieve goals.
- Flexible to the work environment.
- Willingness to learn, fast learner.
Timeline
Engineer – L1
Labnova Healthcare and Diagnostics Products
07.2023 - Current
Engineer – L1
2COMS Pvt Ltd
05.2022 - 01.2023
S.S.C - undefined
Sri Gayathri Global School
Intermediate - undefined
HIMAJA JUNIOR COLLEGE
Bachelor’s Degree - COMPUTERS
HIMAJA DEGREE COLLEGE