Sasmita Swain

GSTN Project

• Managed and maintained MySQL databases for the Goods and Services Tax Network (GSTN) project, ensuring optimal performance and data integrity. Implemented backup and recovery strategies to safeguard critical data and minimize downtime, contributing to uninterrupted operations.
• ·Implemented backup and recovery strategies to safeguard critical data and minimize downtime, contributing to uninterrupted operations.
• Actively participated in MySQL installation, upgrades, and data migration across homogeneous and heterogeneous multiple database server architectures/systems.
• Conducted patching and MySQL upgrade activities, ensuring systems were up-to-date and secure.
• Configuring and Monitoring the Database.
• Working on SDM ticketing tool for ticket management.
• Worked on Incident Change Request (ICR), Business Continuity Management System (BCMS), fail over, and Emergency Change Requests (ECR) activities. •Gained experience in performance tuning, MySQL Cluster, Master/Master, and Master/Slave replication configurations.
• Assist developers with database design and query requirements. Participate in code reviews focusing on database interactions.
• Worked with development teams to understand data requirements and provide database support.
• Created and managed user accounts and permissions to secure database access.
• Engaged in ongoing learning about MySQL features and best practices to improve skills.
• Worked at Client location and providing 24/7 call support.

LRQA Project

• Acting as a support Executive in L1 and L2 Team.
• Working on 24/7 rotational shifts to support the users.
• A technical support engineer is responsible for providing technical support.
• In Technical support team our top goal is to resolve incidents which are assigned to the team as incidents in service now from client/customers. We are trained to resolve within the SLA.