Summary
Overview
Work History
Skills
Certification
Accomplishments
Languages
Education And Achievements
Timeline
Generic

Saswat Verma

Noida

Summary

A goal-driven and result-oriented management professional with 6+ years of experience in Operations, E-com & Quick Com, Supply Chain Management, Project Management, and Business Excellence. Core competencies include project planning and execution, supply chain operations, quality management, Six Sigma, and process improvement projects. Possess strong communication, analytical, planning, coordination, and relationship management skills. Self-motivated with the ability to work under pressure and meet strict deadlines. Currently managing daily warehouse operations and logistics of 400,000+ EA, ensuring on-time deliveries with 500+ associates. Experienced in e-commerce, retail, logistics, hi-tech, consumer goods, and automotive industries. Skilled in developing strategies, running large-scale businesses, and leading high-performance teams. Proven history in E-com, retail, SCM, logistics, warehouse operations, and e-commerce domains. Proficient in team leadership, operations management, Microsoft Excel, public safety, workplace safety, and public speaking.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Blinkit

Department Manager
12.2023 - Current
  • Working as Department Manager SCM and looking after Warehouse SCM Operation in Blinkit biggest FC in NCR.
  • Handling Inbound, Inventory & Return Department in FC ops.
  • Maintaining & improving overall operational efficiency around inventory.
  • Overseeing a 1.5L sq ft. warehouse operations, Fleet Planning, space planning, team management, inventory management, FIFO, C class inventory reduction, vendor development, safety & security management, infrastructure management, quality audits, process management, team building and mentoring, warehouse and distribution planning, reducing dead inventory, handling damages, fleet utilization and management, joint business performance reviews with Store managers, building quality, cost-effective supply model & Replenishment Model.
  • Overseeing more than 35000+ SKU inventory in Fulfillment Center.
  • Responsible for understanding and documentation of excellent end-to-end Operation and Supply chain operations business processes flows, ensuring upstream and downstream impacts within and outside of the functional area are robust, well understood, and meet quality standards.
  • Overall responsibility of Packaging materials on Dark Stores business with an utmost focus on cost and maintaining supplier relationships.
  • Ensuring Availability of SKU at Dark Stores through Replenishment & conducting RCA for any shortfall.
  • Driving Cost saving & bin optimisation through Slotting & Controlling Damages & shrinkages across FC to reduce net Variance.
  • Handling all aspects of P&L across Inventory including cost reduction & maintaining metrics & analyze data to implement improvements.
  • Introduces the replenishment system in SPR & forecasting techniques that helped in improving order fulfilment rate.
  • Driving Cost saving & bin optimisation through Slotting of Bucket X SKU in SAR & HD -Racks.

Zunpulse

Manager
12.2022 - 05.2023
  • Worked as Manager Fulfillment Center (Inventory, Picking, Packing and dispatch) Operation.
  • Tracking the Key Fulfillment metrics involved in Operations & taking initiatives in developing FC processes.
  • Assigned duties to Off Roll Employee Sr executive, Deo, Creator, 20+associate (picker, packer and helper) to Ensured that all assigned work were achieved on time base.
  • Responsible for safety, process/quality control, manpower schedule & allocation, material availability, inventory.
  • Maintained a clean, neat, and orderly work area and assisted in maintaining the security and safety of the warehouse. Create, implement, and monitor detailed projects to ensure standards and deadlines are met.
  • Meeting the OTD (On time delivery) & monthly revenue by planning, troubleshooting & managing.
  • Responsible for rolling out a monthly S&OP plan for entire FC-Operations based on day-on day Load, manpower hiring, hiring checks & ensuring to provide manpower's with proper learning curve.
  • Monitored all customer shipment activities to ensure timely Dispatch of products within TAT.
  • Ensuring orders are processed within the defined TAT & co-ordinating with the logistics partners to ensure timely delivery of web orders at minimum expenditures.
  • Driving new initiatives & implementing ecommerce strategy to improve website performance & customer acquisition.

Spinny

Assistant Manager
12.2021 - 12.2022
  • Worked as an Assistant Manager -Spares operation.
  • Designed supply network of Spare Parts for Delhi -NCR region, inventory and space planning, monthly review with team and market distribution strategic planning, procurement, optimisation, vendor development, legal agreement, quality audits and process management, team building and mentoring, warehouse and distribution planning, reducing dead inventory and handling damages, fleet utilization and management, building quality and cost effective supply model, negotiations with dealers and vendors, demand planning, Business operating plan finalization.
  • Managed refurbishment operations for Delhi NCR across 8 partner workshops, optimizing workflows, reducing costs, and ensuring consistent quality & Spare Parts Procurement.
  • Procuring the Spare parts for Delhi NCR & Lucknow region & planning to optimise their spend.
  • Handled Inventory of 8.6 cr & Optimising the cost of operation.
  • Raising Purchase order for procurement of mechanical spare parts & to onboard vendors to meet the fulfillment of spare parts at warehouses at efficient prices.
  • Setting targets for the team to ensure they achieve team goals & to identify & resolution of day to day operational challenges.
  • Implemented multiple kaizen to improve Inventory & refurbishment operation & ensuring 5s to be maintained on shop floor.
  • Developed and standardized SOPs to address subjective operational challenges, ensuring consistency and reducing ambiguity in decision-making. [Initiation of Category wise - Playbooks].
  • Recognized Spares & Bodyshop as critical bottlenecks, leading to the end-to-end development of an in-house Spares division and the successful establishment of an in-house Bodyshop.

Jio Mart

Senior Executive
01.2019 - 07.2021
  • Worked in FC as Senior Executive.
  • Managed Inventory, Inbound and Outbound & Return Operation.
  • To prepare Eod reports & to maintain KPI's of the department.
  • Continuously monitor Performance & Generate Feedback.
  • Maintain Gemba walking board, Taking care of shipments, productivity and TOT.
  • Managed team of 180 MP & set a record of 2.9 cr sale (B2C &B2B) during diwali promo.
  • FIFO compliance in dock, receive and stow, Managing Docking doing depart of the shipments.
  • Ensuring on time vendor payments & scroll clearance.
  • To prepare Eod reports & to maintain KPI's of the department.
  • Define the purpose of the work and clearly outline its objectives. Describe the problems the SOP (Flowchart, Step-by-step checklists) will solve, who the SOP is for, and where and how it will be used.
  • Initiating daily audits & cycle count in the fulfillment center.

Skills

  • Planning and Analysis
  • Supply chain and supply planning business drivers
  • MS Office
  • Advance Excel
  • Time Management
  • Change management
  • Inventory Planning
  • Vendor Management
  • SAP

Certification

  • Certificate of Inbound Management Foundation
  • Certificate of Supply Chain- Logistics Operations Management Course completed on Udemy
  • 1.5 Year Advance Computer Certificate from F-tech Computer Centre New Delhi Institute, knowledge of MS Word, PowerPoint & Excel

Accomplishments

  • Pick & segregation Rate Improvement- Actively participated in a team project to reduce idle time during the PICK process and improved the PATH MERGE from floor to floor, increasing pick productivity. Led pick rate improvement projects, resulting in an increase from 70 to 110 pick rates in one year (57% growth).
  • Rebin Station Quality Improvement- Improved the quality of rebin stations by removing keyboards to prevent rebinners from copying X00 labels. This change reduced the churn when rebin carts reached pack stations, eliminating physical and virtual mismatches and reducing threats to Critical Pull Times (CPT).
  • First Pass Yield (FPY) Enhancement -Reduced FPY in the Cret area from 2.5 lac to 20K by installing fast start barcodes on pack stations, improving the fast start time of pack from 7 minutes to 4 minutes.
  • Fulfilment Centre Launches, Launched operations for India's largest fulfilment in 2020 as part of the brownfield launch team, and the largest fulfilment centre in Luhari, Haryana in 2020. Contributed to the FC expansion project by designing a detailed plant layout, increasing the designed plant capacity from 100,000 to 150,000 units per day, a 50% growth

Languages

  • English
  • Hindi
  • German

Education And Achievements

  • Graduation in Mechanical Engineering, Institute of Technology & Science
  • State International Maths olympiad winner securing 7th rank
  • Lead the Posh Committee for West Region In Reliance Retail Ltd

Timeline

Blinkit

Department Manager
12.2023 - Current

Zunpulse

Manager
12.2022 - 05.2023

Spinny

Assistant Manager
12.2021 - 12.2022

Jio Mart

Senior Executive
01.2019 - 07.2021

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Saswat Verma