Sasya Ravi

• Company Overview: The DZS elevate Partner Portal enables DZS partners to engage with end customers, leveraging their expertise in consulting, design, integration, construction, and the delivery of managed solutions
• As part of this endeavor, we effectively launched the Partner Experienced Site and introduced various elements including Marketing Collateral, Sales Tools, a Deal Registration Training Page with Single Sign-On (SSO) integration for NET Exam access
• Additionally, we bolstered partner user capabilities by incorporating Salesforce CPQ functionality
• Project Planning and Strategy:
• Collaborate with stakeholders to define the project scope, objectives, and requirements
• Develop a comprehensive technical strategy for implementing the Partner Experience Cloud solution
• Architecture and Design:
• Design the architecture of the Partner Experience Cloud solution, including the structure of the guest homepage and the integration of LWC components
• LWC Component Development:
• Lead the development of LWC components to build an interactive and user-friendly guest homepage
• Ensure that LWC components are modular, reusable, and adhere to best practices
• Partner Registration Program:
• Implement the Partner Registration program using LWC components, allowing partners to register and access the portal
• Ensure the program captures all necessary partner information
• Single Sign-On (SSO) Integration:
• Configure SSO integration with NetExam to provide seamless access for partners using their credentials
• Ensure secure and reliable authentication and authorization processes
• Salesforce CPQ Enablement:
• Enable Salesforce CPQ for partner users, allowing them to generate quotes and manage pricing and product configurations
• Configure CPQ according to the organization's pricing and quoting requirements
• Testing and Quality Assurance:
• Oversee comprehensive testing of the entire solution, including functional, integration, and performance testing
• Address and resolve any issues identified during testing
• The DZS elevate Partner Portal enables DZS partners to engage with end customers, leveraging their expertise in consulting, design, integration, construction, and the delivery of managed solutions
• As part of this endeavor, we effectively launched the Partner Experienced Site and introduced various elements including Marketing Collateral, Sales Tools, a Deal Registration Training Page with Single Sign-On (SSO) integration for NET Exam access
• Additionally, we bolstered partner user capabilities by incorporating Salesforce CPQ functionality

• Company Overview: DiaLog is Roche customers' go-to digital workspace for all digital solutions with a seamless and intuitive user experience to empower labs by ensuring optimal performance whilst meeting the changing needs of their customers
• The project is spread across technologies SFDC, Angular, AWS, MuleSoft and AEM, supporting 170+ countries(40+ languages) and 70k+ customers and growing
• Performing the role as Technical Lead and Responsible for following activities
• Dialog is a customer face application tightly integrated with multiple systems as eservices
• Built the data driven architecture, New solution rolled out to 60+ new countries and overall 172 countries and 42 languages and the portal user base of 70k+
• As part of this release we implemented header and footer concept and applied all this concept to the entire portal pages
• As part of Release 7B we have migrated functionality from Sales force classic to Sales force lightning
• Delivered the UI/UX enriched screens and they are responsive across iPhone, iPad and desktop
• In One release we are able to completely migrate IDP functionality from Classic to Sales force lightning
• Scanned the code in existing system and implemented the lightning components as the requirements were not provided by Business
• While implementing we have taken UI references from 3 different systems and built the solution
• Implemented the captcha integration solution which is available in multiple languages
• Lightning community won't support all the languages, so we customized this part of solution by using lightning out functionality
• In total 3 releases delivered 53 user stories with 224 SP with a team of 2 SFDC developers + 1 UI/UX developer
• Involved in taking technical reviews and doing POC's as per the client requirements
• Proposed OOTB functionality with slight customization which intern reduced 50% efforts in building responsive screens
• Successfully demonstrated the Technical and functional walkthrough with Business and Support team as per release schedule
• DiaLog is Roche customers' go-to digital workspace for all digital solutions with a seamless and intuitive user experience to empower labs by ensuring optimal performance whilst meeting the changing needs of their customers
• The project is spread across technologies SFDC, Angular, AWS, MuleSoft and AEM, supporting 170+ countries(40+ languages) and 70k+ customers and growing

• Company Overview: The portal Feasibility Services will manage the feasibility requests and for feasibility services orders of activations received by operators, through an interaction with the same operators via the web channel
• The management of feasibility services will involve different structures Open Fiber, including the commercial area, the Network Service Creation and Provisioning
• The core process management requests for feasibility services winds through the sub-processes
• We have implemented community solutions to the 3 different services
• Richieste a Fattibilità: This service is used by Open Fiber customers to send service requests, they receive an offer if it is accepted, one or more orders are automatically created
• Open Stream: This service handles Open Fiber customers send orders for Open Stream services
• Trouble Ticket: This service provides Open Fiber customers to open a ticket for assistance
• Successfully implemented partner communities and delivered with 100% customer satisfaction
• Serve as an integrator between business needs and technology solutions, helping to create technology solutions to meet clients' business needs
• Perform project tasks independently, and may direct the efforts of others, Anticipated client needs and formulate solutions to client requirements
• Providing solutions to complex business requirements
• Took part in Application Designing, Customization and Configuration
• Worked on development using Apex, VF, Batch apex etc
• Hands-on experience in bootstrap, Java script and jQuery
• Expertise on Data migration using different tools Data loader, workbench, data loader IO and import wizards
• The portal Feasibility Services will manage the feasibility requests and for feasibility services orders of activations received by operators, through an interaction with the same operators via the web channel
• The management of feasibility services will involve different structures Open Fiber, including the commercial area, the Network Service Creation and Provisioning
• The core process management requests for feasibility services winds through the sub-processes
• We have implemented community solutions to the 3 different services
• Richieste a Fattibilità: This service is used by Open Fiber customers to send service requests, they receive an offer if it is accepted, one or more orders are automatically created
• Open Stream: This service handles Open Fiber customers send orders for Open Stream services
• Trouble Ticket: This service provides Open Fiber customers to open a ticket for assistance

• Company Overview: UTC Rental is the world's leader in high-technology heating, air-conditioning and refrigeration solutions
• Carrier is part of UTC Building & Industrial Systems, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide
• UTC Rental has their existing Sales force instance
• They want to enhance the Opportunity Functionality and Implementation of Customization of Sales force
• It's an Agile Methodology of the software development
• Working as a Sales force Consultant
• Requirements gathering and preparing the technical requirement document
• Worked on configuration of salesforce.com CRM
• Worked in Agile Methodology
• Customizing and developing the applications as per requirements
• Creating the Reports and Dashboards
• Worked on OWD settings, Sharing Rules, Roles and Queues
• Applying Validation rules on standard and custom objects
• Creating Custom Objects based on application requirement
• Creating Workflow Rules, Approval process, Tasks, Email Alerts, and
• Components to suit the need of the functionality
• Worked on configuration of salesforce.com CRM
• Created change sets and migrated to another environment
• Involved in fixing the development support issues
• Involving in project meetings, weekly status meetings
• UTC Rental is the world's leader in high-technology heating, air-conditioning and refrigeration solutions
• Carrier is part of UTC Building & Industrial Systems, a unit of United Technologies Corp., a leading provider to the aerospace and building systems industries worldwide
• UTC Rental has their existing Sales force instance
• They want to enhance the Opportunity Functionality and Implementation of Customization of Sales force
• It's an Agile Methodology of the software development

• Company Overview: The MCAR Application used, when NSN users identify the defects in suppliers /manufacture products, and inform to the External Suppliers(manufactures) for defects of that particular products
• External Suppliers will provide the root causes for defects and corrective actions for those products to the NSN users
• Material Corrective Action Report (MCAR) used to log actions to supplier for resolution
• This Application purely web based application
• Application is used by NSN users and External manufactures
• NSN users/Super Users can create a record with required fields in MCAR object and sends an email notification to the External Suppliers
• MCAR record is assigned to External Suppliers for appropriate actions
• Issue has to be resolved in 8D steps
• This detailed process involves containment, determination of problem's root cause, and development of a permanent corrective action resolving the issue, and implementation of systemic corrective and preventative actions
• Created workflow rules, validation rules and formulas
• Developed Sharing rules & Apex sharing for accessing the records
• Developed Apex classes and Triggers to support the custom functionality
• Developed Visual Force Pages for all Standard Objects and Custom Objects
• Involved in User management
• Generate Dashboard and Reports
• Import and Export the data using Apex Data loader and Import Wizard
• Creating and moving inbound and outbound change sets
• Hands on experience in profile migration and sandboxes refreshes
• Hands on experience on scheduling batch jobs and reports
• Handled the Priority 1, Priority 2 and Priority 3 tickets from production and provide the
• Solution or root cause within SLA
• The MCAR Application used, when NSN users identify the defects in suppliers /manufacture products, and inform to the External Suppliers(manufactures) for defects of that particular products
• External Suppliers will provide the root causes for defects and corrective actions for those products to the NSN users
• Material Corrective Action Report (MCAR) used to log actions to supplier for resolution
• This Application purely web based application
• Application is used by NSN users and External manufactures
• NSN users/Super Users can create a record with required fields in MCAR object and sends an email notification to the External Suppliers
• MCAR record is assigned to External Suppliers for appropriate actions
• Issue has to be resolved in 8D steps
• This detailed process involves containment, determination of problem's root cause, and development of a permanent corrective action resolving the issue, and implementation of systemic corrective and preventative actions

• Tested functionality, performed debugging and carried out modifications to conduct quality checks
• Created workflow rules, validation rules and formulas
• Developed Sharing rules & Apex sharing for accessing the records
• Developed Apex classes and Triggers to support the custom functionality
• Developed Visual Force Pages for all Standard Objects and Custom Objects
• Involved in User management

• As part of this endeavor, we effectively launched the Partner Experienced Site and introduced various elements including Marketing Collateral, Sales Tools, a Deal Registration Training Page with Single Sign-On (SSO) integration for NET Exam access
• Additionally, we bolstered partner user capabilities by incorporating Salesforce CPQ functionality
• Project Planning and Strategy:
• Collaborate with stakeholders to define the project scope, objectives, and requirements
• Develop a comprehensive technical strategy for implementing the Partner Experience Cloud solution
• Architecture and Design:
• Design the architecture of the Partner Experience Cloud solution, including the structure of the guest homepage and the integration of LWC components
• LWC Component Development:
• Lead the development of LWC components to build an interactive and user-friendly guest homepage
• Ensure that LWC components are modular, reusable, and adhere to best practices