Satabdi Sen

• Currently serving as an Executive Assistant to the Executive Director (ED) at Gensol Engineering Ltd, providing high-level administrative support and assisting in managing the ED's daily activities.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Handled confidential and sensitive information with discretion and tact.
• Coordinate inter-departmental communication and ensure effective collaboration.
• Assist in business development activities, including client relationship management.
• Conduct data analysis to support decision-making processes.
• Identify and address potential risks within administrative processes to enhance operational efficiency.

Worked as a Personal Banker at HDFC Bank Limited, providing personalized banking services to customers.

• Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
• Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
• Monitored customer transactions for potential fraud and reported suspicious activities to the fraud department.
• Cross-sold bank products and services to meet customer needs and provide options.
• Boosted sales of bank products through effective cross-selling and up-selling techniques.
• Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.

Worked as a Management Trainee - Internal Audit at Satya Microcapital Limited, gaining practical experience in conducting internal audits and ensuring compliance with policies and procedures.

• Conducted thorough investigations into discrepancies and potential fraudulent activities.
• Identifying areas of potential risk and recommending improvements to mitigate risks
• Assisting in planning and conducting internal audits to evaluate the
  effectiveness of internal controls
• Collaborating with cross-functional teams to implement audit
  recommendations
• Developing strong analytical and problem-solving skills through hands-on experience