Satendra Verma
Bharatpur
Summary
Certified Elevator Technician with sound experience in troubleshooting, maintaining and repairing various types of elevator systems. Strengths include understanding complex mechanical systems, adherence to safety protocols, and ability to work under pressure. Displayed proactive problem-solving skills, significantly reducing breakdown incidents in previous roles which resulted in improved functionality and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Elevator Technician
Johnson Lifts and Escalators
Jaipur
11.2021 - Current
- Customer Handling & Team Management: Effectively managed customer interactions, ensuring prompt resolution of queries and concerns while maintaining service satisfaction. Led a team with efficiency, fostering collaboration, productivity, and a smooth workflow to meet project demands.
- Preventive maintenance & Breakdown management: Oversaw the routine preventive maintenance of all project assets, ensuring optimal performance and reducing downtime. Skillfully handled major breakdowns, diagnosing issues, implementing solutions, and restoring operations with minimal disruption.
- Reporting & Inventory Management: Prepared detailed maintenance reports to document asset performance, breakdown analysis, and service interventions for future reference. Maintained accurate stock keeping records, ensuring the availability of essential materials and smooth procurement processes.
- Conducted routine inspections to uphold safety standards and regulations compliance.
- Communicate effectively with customers throughout the duration of a project in order to ensure satisfaction with services provided.
- Perform preventive maintenance and repair of elevators, escalators, moving walks and other related equipment.
- Diagnosed mechanical issues using specialized tools and equipment for repairs.
CNG Operator and Wifi PCB
Diamond Pvt.Ltd.
Bawal,Haryana
03.2019 - 11.2021
- Maintained equipment to uphold safety and operational standards.
- Monitored inventory levels for timely replenishment and workflow continuity.
- Operated machinery to ensure efficient production processes.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Learned and followed safety and emergency procedures.
Education
Diploma Engineering - Electrical Engineering
BSER
Kherli, Alwar03-2024
Bachelor of Arts -
Raj Rishi Bhartrihari Matsya University
Alwar03-2020
Skills
- MS Excel
- MS PowerPoint
- Electrical Troubleshooting
- Data reporting
- Customer handling
- Team management
- PCB board testing
- Observation handling
- Stock keeping
- Scheduling
Timeline
Elevator Technician
Johnson Lifts and Escalators
11.2021 - Current
CNG Operator and Wifi PCB
Diamond Pvt.Ltd.
03.2019 - 11.2021
Diploma Engineering - Electrical Engineering
BSER
Bachelor of Arts -
Raj Rishi Bhartrihari Matsya University