Jira
Satheesh B Chandran
Product Manager / Product Owner / Business Consultant
Ernakulam,KL
Summary
Dynamic IT professional with over 16 years of experience in the IT industry, specializing in business consulting across diverse sectors including manufacturing, retail, automotive, captive finance, sales, service, and warranty. Proven track record as a senior consultant, equipped for high-impact advisory roles that drive strategic initiatives and foster organizational growth. Expertise in strategic planning, problem-solving, and effective communication enhances team collaboration and results-oriented outcomes. Renowned for reliability and the ability to build trust within teams and organizations, ensuring adaptability to evolving business needs.
Overview
16
16
years of professional experience
2
2
Certifications
Work History
Senior Advisor - Project Management /Digital Product Manager
Dell Technologies
02.2019 - 03.2023
- Requirement analysis and Product Solutioning
- Defined solution requirements to convert strategic ideas into actionable workflows
- Collaborated with stakeholders to define product requirements, ensuring alignment with business objectives.
- Evaluated customer needs and feedback to drive product and service improvements.
- Created and managed project plans, timelines and budgets.
- Devised and implemented processes and procedures to streamline operations.
- Collaborated with UX (User Experience) team to incorporate customer feedback and User Acceptance Test (UAT) into future patches and iterations.
- Led user testing initiatives, gathering valuable feedback for informed decision-making in product iterations.
- Mentored junior advisors and Product Owners, fostering professional development and enhancing overall team performance.
- Established strong partnerships with key stakeholders through consistent communication and collaboration efforts, promoting mutual success.
- Increased team efficiency with regular training sessions and
- performance reviews, leading to higher productivity levels.
- Implemented agile methodologies to optimize the development process and increase team efficiency.
- Managed over 3 agile Function teams
Senior Consultant
Infosys Ltd.
06.2011 - 01.2019
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Collaborated with internal teams to develop customized solutions that addressed client needs.
- Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
- Increased client satisfaction by providing tailored consulting services and effective problem-solving strategies.
- Identified key areas in need of improvement and implemented plans to rectify issues.
- Exceeded customer requirements with accurate and deliverable solutions.
- Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
- Managed big development team more than 50+ resources
IT Engineer
CMC Tata Limited
10.2006 - 05.2011
- Designed and deployed effective IT solutions for increased productivity and streamlined operations.
- Developed comprehensive documentation for IT processes, streamlining knowledge sharing among team members.
- Conducted training sessions for end-users on new software applications to promote efficient adoption of technology tools.
- Coordinated with stakeholders to ensure seamless integration of new systems into existing workflows while minimizing disruption to daily operations.
- Participated in system development life cycle from requirements analysis through system implementation.
Education
B.Tech - Computer Science & Engineering
Rajiv Gandhi Institute Of Technology
Kerala11-2005
Skills
Business Consultant
undefinedCertification
Artificial-Intelligence-micro-certification-AIC Product School cert_36zl0z2b 2025-05-13
STRENGTHS
- People Manager
- Product Mindset
- Stakeholders Management
Software
Confluence
Team Foundation Server
Miro
My SQL
Timeline
Senior Advisor - Project Management /Digital Product Manager
Dell Technologies
02.2019 - 03.2023
Senior Consultant
Infosys Ltd.
06.2011 - 01.2019
IT Engineer
CMC Tata Limited
10.2006 - 05.2011
B.Tech - Computer Science & Engineering
Rajiv Gandhi Institute Of Technology
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