Satheesh Pantam
Service Delivery Manager / Resource and Competency Manager
Bengaluru,KA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
1
1
Language
20
20
years of professional experience
Work History
Resource and Competency Manager
01.2022 - Current
- Working as a Resource and Competency Manager for more than 4 years, for the portfolios AWS & Azure application development and IT Validation & Verification
- Responsible for planning associate's skill and professional development, including yearly goals setting, one to one discussions with associates, review the progress and guiding them on next steps
- Responsible for the portfolio to collaborate with HR & Partner management teams to recruit the talent based on business need
- Responsible for planning resources, deploy based on project need and associate aspiration
- Part of employee engagement and enhance their experience at work location, playing associate engagement program manager role at SDS section level, collaborating with HR-BP, including monthly events at all BGSW 4 locations
Service Delivery Manager
01.2016 - 01.2021
- Worked as a Service Delivery Manager for more than 6 years, delivered Integration solutions for Bosch and Global customers (ex- CI, AA, PT, Crosgate, SAP, Sony, Fuso, SWS)
- Played Outsourcing SPOC role for the department for 3 years, including department outsourcing strategy planning, Resource management and Vendor management
- Part of competency development, built new competencies such as SAP CPI, CPI DS, Openshift and managed the new project demands
- Managed and hosted 500+ Web Applications (including classical and cloud hosting - OpenShift ,JBoss, Tomcat Server, WebLogic , IIS )
- Managed resource challenges by, cross deployment , strategic collaboration with HR & partners
technical lead and project manager
01.2006 - 01.2015
- Led technical and project management efforts for global client ‘Crossgate’ for ~7 years, successfully delivering multiple projects including e-invoicing process setup across European countries per local guidelines
- Developed and led technical projects across multiple technologies including webMethods, EDI TSIM, SAP II, SAP PI, and SAP ABAP.
Education
BE - ECE
PDA College of Engineering
Gulbarga, India10-2001
Skills
Management – Service Delivery Management, Resource and Competency Management, Vendor/Partner Management, People Management, Portfolio Strategy Planning
Interests
Long drives,, Photography, Pencil drawing
Timeline
Resource and Competency Manager
01.2022 - Current
Service Delivery Manager
01.2016 - 01.2021
technical lead and project manager
01.2006 - 01.2015
BE - ECE
PDA College of Engineering
Work experience:
20+ years of experience in IT