Satheesha Narayan
Bengaluru
Summary
Accomplished Business Transformation consultant with over 13 years of experience in IT industry and 9+ years of Business Technology Analyst exposure across various domains. Seeking to leverage extensive expertise in capturing, validating, and documenting business and system requirements to support future state design and strategic objectives.
Overview
14
14
years of professional experience
Work History
Lead Business Transformation Consultant
IBM Consulting
Bengaluru
08.2020 - Current
- Collaborated with stakeholders and clients to capture, validate, and document business and system requirements, ensuring alignment with strategic principles
- Led a team of high performing individuals who are versatile professionals proficient in Solution architecture, .Net development & automation developers, testers & analysts
- Led a team of business analysts in analyzing business requirements and technical specifications to develop small testable and releasable elements
- Interacted with customers and key stakeholders to obtain functional and non-functional needs, prioritizing team activities based on feedback
- Identified operational risks, issues, and dependencies around transitional and future state designs, proactively highlighting them to ensure successful implementation
- Managed Jira and confluence as project management tool for larger engagement with a pharmaceutical client in the Finance & operation services area.
Business Analysis Manager
EXL Services
Bengaluru
07.2018 - 06.2020
- Researched and fixed operational problems, saving companies a total of 400 hours a month for Amex GBT UK
- Offered valuable insights using a mix of technology for KPMG UK, resulting in saving 10 or more full-time positions
- Directed a team in writing down what clients need and making sure everything in the product's life cycle is on track with goals
- Hosted sessions with finance process stakeholders, making a solid plan for the next 2 years and finding 10 or more processes to improve digitally.
Senior Transformation Consultant
ISG
Bengaluru
02.2017 - 07.2018
- Developed business transformation strategies for Vodafone UK processes, resulting in digital transformation and benefit of $2M
- Led analysis part with 3 analysts to institute a new modelling technique that saved 60 quarterly hours
- Optimized business performance, developing best practice, standards, and guidance for Vodafone 30 Days return team.
Business Analyst & Production Controller
DXC Technology
Bengaluru
09.2014 - 02.2017
- Identified roadmap for digital transformation of an entire Insurance process in Kent UK
- Digitized back-office processes for Insure and Claims streams, saving 14+ offshore FTEs within 8 months
- Managed 30+ attended production bots in BP Control room for more than 2 years
- Conducted requirement gathering workshops for multiple LOB's and documenting the Current and Future states
- Liasing between End customer and with Development team to make sure the solution is coming along with the gathered requirement.
Team Lead _ Ops
Xchanging Pvt Ltd
Bengaluru
07.2010 - 08.2014
- Led a team of 12+ associates and senior associates for Insurance domain processes
- Identified automation opportunities within the project for transformation
- Mentored and coached junior staff for high performance.
Education
MBA -
PESITM, Bangalore
04.2010
Skills
- Proficient in capturing, validating, and documenting business and system requirements
- Strong analytical skills with the ability to understand complex business processes
- Excellent communication and stakeholder management skills
- Experience in identifying operational risks and dependencies
- Knowledge of Agile methodologies and requirements elicitation techniques
- Business process mapping
- Critical thinking and problem solving
- Advanced Analytical Thinking Skill
- Rigorous solution Testing
- Designing the Future state or To Be
Timeline
Lead Business Transformation Consultant
IBM Consulting
08.2020 - Current
Business Analysis Manager
EXL Services
07.2018 - 06.2020
Senior Transformation Consultant
ISG
02.2017 - 07.2018
Business Analyst & Production Controller
DXC Technology
09.2014 - 02.2017
Team Lead _ Ops
Xchanging Pvt Ltd
07.2010 - 08.2014
MBA -
PESITM, Bangalore
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